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Docket No:  UM 1218 Docket Name:  NORTHWEST NATURAL Submit Public Comment
Subject Company:  NORTHWEST NATURAL    
In the Matter of NORTHWEST NATURAL Petition for Adoption of New Billing Accuracy Service Quality Measure. Filed by C. Alex Miller.
Filing Date:  9/2/2005      
Order:  11-442Order Signed:  11/9/2011 
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ACTIONSSERVICE LISTSCHEDULE Public Comments
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Date: 3/30/2015 Action:  SERVICE LIST CHANGE  Searchable Doc  
  Description
STAFF's Notice of Change to Service List, replacing Deborah Garcia with Mitch Moore; Filed by Marc Hellman 
Date: 3/1/2012 Action:  COMPLIANCE   
  Description
NW Natural's 2011 Annual Report for B1 Service Quality Measure for Billing; In compliance with Order No. 11-422. Electronically filed by Onita King. (See RG 29 for electronic version of report.) 
Date: 11/9/2011 Action:  ORDER  Getdocs  
  Order No:   11-442 
  Description
UM 1218(7)--Order No. 11-422, signed by Commissioners John Savage and Susan K. Ackerman. DISPOSITION: REQUEST APPROVED WITH CONDITIONS. Copies electronically served 11/9/11. 
Date: 10/28/2011 Action:  STAFF REPORT   
  Description
UM 1218(7) -- Staff Report for November 1, 2011 Public Meeting (Item No. CA1) filed by Lisa Gorsuch. (Electronic version of Staff Report is available at: http://www.puc.state.or.us/PUC/meetings/pmemos/2011/110111/agenda.aspx 
Date: 10/6/2011 Action:  SUPPLEMENTAL APPLICATION  Searchable Doc  
  Description
UM 1218(7) In the Matter of NW NATURAL GAS, dba NW NATURAL Request for B1 SQM Exclusion Filed by Onita King; Hard copy rec'd 10/12/11. 
Date: 5/23/2011 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
NW Natural's Letter to OPUC regarding B1 Service Quality Measure; Electronically filed by Mark Thompson; Hard copy rec'd 5/24/11. 
Date: 3/1/2011 Action:  SUPPLEMENTAL APPLICATION  Searchable Doc  
  Description
UM 1218(6)--In the Matter of NW NATURAL GAS, dba NW NATURAL 2010 Annual Report for B1 Service Quality Measure for Billing Accuracy. Filed by Onita R. King. 
Date: 10/13/2010 Action:  OTHER FILING/PLEADING   
  Description
UG 199 (relating to UM 1012, UM 1218, UM 1413) -- NW NATURAL's Advice No. OP7UC 10-15 Replacement Filing Request for Amortization of Certain Non-Gas Cost Deferred Accounts (earnings test required); filed by Onita R. King. (See UG 199 for filing.) 
Date: 9/2/2010 Action:  OTHER FILING/PLEADING   
  Description
UG 199 (Related to dockets UM 1327, UM 1012, UM 1218, and UM 1413.) (See UG 199 for filing.)--In the Matter of NORTHWEST NATURAL GAS COMPANY, dba NW NATURAL Request for amortization of Smart Energy, PUC Regulatory Fee Refund, Billing Service Quality Measurement Penalty and the Automated Meter Reading project. (See UG 199 for filing.) 
Date: 5/27/2010 Action:  ORDER  Getdocs  
  Order No:   10-196 
  Description
UM 1218(5)--Order No. 10-196 signed by Commissioners Ray Baum, John Savage, and Susan K. Ackerman; DISPOSITION: ANNUAL SERVICE QUALITY REPORT ACCEPTED; REDUCED PENALTY ASSESSED. Copies served electronically and via U.S. Mail 5/28/10. 
Date: 5/21/2010 Action:  STAFF REPORT   
  Description
UM 1218(5)--Staff report for May 25, 2010 Public Meeting; filed by Lisa Gorsuch. (Public Meeting Information is located on the PUC website at: http://www.puc.state.or.us/PUC/meetings/pmemos/2010/052510/agenda.aspx) 
Date: 3/1/2010 Action:  SUPPLEMENTAL APPLICATION  Searchable Doc  
  Description
UM 1218(5)--In the Matter of NW NATURAL GAS, dba NW NATURAL 2009 Annual Report for B1 Service Quality Measure for Billing Accuracy. Filed by Onita R. King. 
Date: 5/4/2009 Action:  ORDER  Getdocs  
  Order No:   09-154 
  Description
UM 1218(4)--Order No. 09-154 signed by Commissioners Lee Beyer, John Savage and Ray Baum; DISPOSITION: REQUEST APPROVED. Copies served electronically 5/4/09 and via U.S. Mail 5/5/09. 
Date: 4/16/2009 Action:  OTHER FILING/PLEADING   
  Description
UM 1218(4)--Staff report for April 21, 2009 Public Meeting (Item No. CA3); filed by Lisa Gorsuch. (Public Meeting Information is located on the PUC website at http://www.oregon.gov/PUC/index.aspx.)  
Date: 3/3/2009 Action:  SUPPLEMENTAL APPLICATION  Searchable Doc  
  Description
UM 1218(4)--In the Matter of NORTHWEST NATURAL GAS COMPANY, dba NW NATURAL 2008 Annual Report for B1 Service Quality Measure for Billing Accuracy (B1 SQM) Filed by Onita R. King. 
Date: 7/14/2008 Action:  ORDER  Getdocs  
  Order No:   08-370 
  Description
UM 1218(3)--Order No. 08-370 signed by Commissioners Lee Beyer, John Savage and Ray Baum; DISPOSITION: REQUEST APPROVED. Copies served electronically and via U.S. Mail 7/15/08. 
Date: 7/3/2008 Action:  OTHER FILING/PLEADING   
  Description
UM 1218(3)--Staff report for July 8, 2008 Public Meeting (Item No. CA7); filed by Lisa Gorsuch. (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 6/17/2008 Action:  MOTION  Searchable Doc  
  Description
UM 1218(3)--In the Matter of NORTHWEST NATURAL GAS, dba NW NATURAL Request for an exclusion from the B1 Service Quality Measure for Billing Accuracy for Phase II of its Automated Meter Reading project. Filed by Onita R. King. 
Date: 4/24/2008 Action:  ORDER  Getdocs  
  Order No:   08-236 
  Description
UM 1218(2)--Order No. 08-236 signed by Commissioners Lee Beyer, John Savage and Ray Baum; DISPOSITION: REQUEST APPROVED. Copies served electronically and via U.S. Mail 4/28/08. 
Date: 4/17/2008 Action:  SUPPLEMENTAL APPLICATION   
  Description
UM 1218(2)--In the Matter of NORTHWEST NATURAL GAS COMPANY, dba NW NATURAL 2007 Annual report of B-1 Service Quality Measures for billing accuracy. (Staff report for April 22, 2008 Public Meeting (Item No. CA 4); filed by Deborah Garcia.) (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 2/29/2008 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
NW NATURAL's 2007 Annual Report for B1 Service Quality Measure for Billing Accuracy; electronically filed by Onita R. King. Hard copy rec'd 3/3/08. 
Date: 5/15/2007 Action:  ORDER  Getdocs  
  Order No:   07-192 
  Description
UM 1218(1)--Order No. 07-192 signed by Commissioners Lee Beyer, John Savage and Ray Baum; DISPOSITION: MOTION GRANTED. Copies served electronically 5/16/07 and via U.S. Mail 5/17/07. 
Date: 5/3/2007 Action:  OTHER FILING/PLEADING   
  Description
UM 1218(1)-Staff report for May 8, 2007, Public Meeting (Item No. CA3); filed by Deborah Garcia. (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 4/25/2007 Action:  MOTION  Searchable Doc  
  Description
UM 1218(1)--In the Matter of NORTHWEST NATURAL GAS Motion to Amend Order No. 05-1055 (replaces previous Motion filed on 4/20/07); electronically filed by Kelley Miller on behalf of Inara K. Scott. Hard copy rec'd 4/26/07. 
Date: 3/19/2007 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
UM 1218(1)-NW NATURAL's Amended Annual Report for B1 Service Quality Measure for Billing Accuracy (B1 SQM); electronically filed by Kelley Miller on behalf of Onita R. King. Hard copy rec'd 3/22/07. 
Date: 2/28/2007 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
UM 1218(1)-NORTHWEST NATURAL's First Annual Report of the B1 SQM results for the calendar year 2006; electronically and hard-copy filed by Onita R. King.  
Date: 9/11/2006 Action:  ORDER  Getdocs  
  Order No:   06-513 
  Description
Order No. 06-513 signed by Commissioners Lee Beyer, John Savage, and Ray Baum; DISPOSITION: REQUEST APPROVED WITH CONDITIONS. Copies served electronically and via U.S. Mail on 9/11/06. 
Date: 8/31/2006 Action:  OTHER FILING/PLEADING   
  Description
Staff report for September 5, 2006 Public Meeting (Item No. CA3); filed by Deborah Garcia. (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 8/17/2006 Action:  SUPPLEMENTAL APPLICATION  Searchable Doc  
  Description
In the Matter of NW NATURAL GAS COMPANY, dba NW NATURAL Amended Request for B1 Service Quality Measure for Billing Accuracy for Automated Meter Reading Project. Electronically filed by Kelley Miller on behalf of Onita R. King. Hard copy rec'd 8/18/06. 
Date: 4/24/2006 Action:  OTHER FILING/PLEADING   
  Description
NW NATURAL's letter requesting exclusion from the B1 Service Quality Measure for Billing Accuracy for Automated Meter Reading Project; filed by Onita R. King. 
Date: 9/29/2005 Action:  ORDER  Getdocs  
  Order No:   05-1055 
  Description
UG 166/UM 1216/UM 1218 - Order No. 05-1055 signed by Commissioners Lee Beyer, John Savage and Ray Baum; DISPOSITION: TARIFF REVISIONS EFFECTIVE; WAIVER GRANTED; SERVICE QUALITY MEASURE ADOPTED. Copies served electronically and via mail 9/30/05 to UG 166, UM 1216 AND UM 1218 service lists. 
Date: 9/20/2005 Action:  OTHER FILING/PLEADING   
  Description
UG 166/UM 1216/UM 1218 -- Staff Report for September 22, 2005 Public Meeting (Item Nos. 5, 6 and 7); filed by Ken Zimmerman, Deborah Garcia and Ed Durrenberger. 
Date: 9/2/2005 Action:  INITIAL (APPLICATION, COMPLAINT, PETITION)  Searchable Doc  
  Description
In the Matter of NORTHWEST NATURAL Petition for Adoption of New Billing Accuracy Service Quality Measure. Filed by C. Alex Miller.