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Docket No:  UM 1004 Docket Name:  PORTLAND GENERAL ELECTRIC Submit Public Comment
Subject Company:  PORTLAND GENERAL ELECTRIC    
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Service Quality Measures. (Staff Report for December 5, 2000 Public Meeting (Regular Agenda Item No. 1).)
Filing Date:  12/13/2000      
Order:  15-007Order Signed:  1/13/2015 
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ACTIONSSERVICE LISTSCHEDULE Public Comments
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Date: 9/27/2016 Action:  OTHER FILING/PLEADING   
  Description
PGE's request that Commission not issue discretionary penalty per Order No. 11-160 regarding SQMs threshold level set in Order No. 15-007 may be found in RE 61 and UM 814. 
Date: 1/13/2015 Action:  ORDER  Getdocs  
  Order No:   15-007 
  Description
Order No. 15-007, signed by Becky L. Beier, Commission Secretary; DISPOSITION: STAFF'S RECOMMENDATION ADOPTED. Copies electronically served on 1/13/15.  
Date: 1/7/2015 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for January 13, 2015 Public Meeting (Item No. CA4); Filed by Paul Birkeland.  
Date: 12/10/2013 Action:  ORDER  Getdocs  
  Order No:   13-465 
  Description
Order No. 13-465, signed by Becky L. Beier, Commission Secretary; DISPOSITION: STAFF'S RECOMMENDATION ADOPTED. Copies electronically served 12/11/13. 
Date: 12/5/2013 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for December 10, 2013 Public Meeting (Item No. CA7); Filed by Paul Birkeland.  
Date: 2/26/2013 Action:  ORDER  Getdocs  
  Order No:   13-058 
  Description
Order No. 13-058, signed by Becky L. Beier, Commission Secretary: DISPOSITION: STAFF'S RECOMMENDATION ADOPTED. Copies electronically served 2/26/13. 
Date: 2/22/2013 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for February 26, 2013, Public Meeting (Item No. CA11); Filed by Paul Birkeland.  
Date: 12/22/2010 Action:  ORDER  Getdocs  
  Order No:   10-492 
  Description
Order No. 10-492, signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2011 SERVICE QUALITY MEASURES PERFORMANCE LEVELS SET. Copies served electronically 12/23/10 to docket UM 1004 and AHD Electric List, and via U.S. Mail 12/27/10 to Electric list. 
Date: 12/9/2010 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Joint recommendation for the Commission to set Portland General Electric's Service Quality Measures performance levels for 2011, as required in docket UM 814 by Order No. 97-196. (Staff report for December 14, 2010 Public Meeting (Item No. CA14); filed by Jerry Murray. (Staff report is located on the PUC website at http://www.puc.state.or.us/PUC/meetings/pmemos/2010/121410/agenda.aspx)  
Date: 10/18/2010 Action:  ORDER  Getdocs  
  Order No:   10-407 
  Description
Order No. 10-407 signed by Becky L. Beier, Commission Secretary; DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR CALENDAR YEAR 2009 ACKNOWLEDGED AND ACCEPTED. Copies served electronically 8/19/10 and via U.S. Mail 8/20/10 to docket UM 1004 and AHD Electric service lists. 
Date: 10/7/2010 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Service Quality Measures Performance Reporting for calendar year 2009. (Staff report for October 12, 2010 Public Meeting (Item No. CA7); filed by Lisa Gorsuch.) (Public Meeting Information is located on the PUC website at http://www.puc.state.or.us/PUC/meetings/pmemos/2010/101210/agenda.aspx) 
Date: 12/9/2009 Action:  ORDER  Getdocs  
  Order No:   09-481 
  Description
Order No. 09-481 signed by Commission Secretary Becky L. Beier; Disposition: 2010 Service Quality Measures Performance Levels Set. Copies served 12/10/09. 
Date: 11/23/2009 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Joint recommendation for the Commission to set Portland General Electric's Service Quality Measures performance levels for 2010, as required in docket UM 814 by Order No. 97-196. (Staff report for December 8, 2009, Public Meeting [Item No. CA2]; filed by Lisa Gorsuch.) Public Meeting Information is located on the PUC website at http://www.puc.state.or.us/PUC/meetings/pmemos/2009/120809/agenda.aspx 
Date: 7/30/2009 Action:  ORDER  Getdocs  
  Order No:   09-296 
  Description
Order No. 09-296, signed by Becky L. Beier, Commission Secretary; DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR CALENDAR YEAR 2008 ACKNOWLEDGED AND ACCEPTED. Copies served electronically 7/31/09 and via U.S. Mail 8/3/09 to docket UM 1004 and AHD Electric service lists.  
Date: 7/23/2009 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Service Quality Measures Performance Reporting for calendar year 2008. (Staff report for July 28, 2009 Public Meeting (Item No. CA10); filed by Jerry Murray. (Public Meeting Information is located on the PUC website at http://www.puc.state.or.us/PUC/meetings/pmemos/2009/072809/agenda.aspx) 
Date: 12/11/2008 Action:  ORDER  Getdocs  
  Order No:   08-583 
  Description
Order No. 08-583 signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2009 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served electronically 12/12/08 and via U.S. Mail 12/15/08 to UM 1004 and AHD Electric service lists. 
Date: 12/4/2008 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Joint recommendation for the Commission to set Portland General Electric's Service Quality Measures performance levels for 2009, as required in docket UM 814 by Order No. 97-196. (Staff report for December 9, 2008 Public Meeting [Item No. CA6]; filed by Lisa Gorsuch and Jerry Murray.) (Public Meeting Information is located on the PUC website at http://www.oregon.gov/PUC/index.aspx.)  
Date: 7/31/2008 Action:  ORDER  Getdocs  
  Order No:   08-396 
  Description
Order No. 08-396 signed by Becky L. Beier, Commission Secretary; DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR CALENDAR YEAR 2007 ACKNOWLEDGED AND ACCEPTED. Copies served electronically 8/4/08 and via U.S. Mail 8/5/08 to UM 1004 and AHD electric service lists. 
Date: 7/24/2008 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Service Quality Measures Performance Reporting for calendar year 2007. (Staff report for July 29, 2008 Public Meeting (Item No. CA7); filed by Jerry Murray.) (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 12/7/2007 Action:  ORDER  Getdocs  
  Order No:   07-543 
  Description
Order No. 07-543 signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2008 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served electronically 12/10/07 and via U.S. Mail 12/11/07 to UM 1004 and AHD Electric service lists. 
Date: 11/28/2007 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Setting of Service Quality Measures (SQM) Performance Levels for 2008. Staff report for December 4, 2007 Public Meeting (Item No. CA1); filed by Bill McNamee. (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 8/13/2007 Action:  ORDER  Getdocs  
  Order No:   07-350 
  Description
Order No. 07-350 signed by Beckly L. Beier, Commission Secretary; DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR 2006 ACKNOWLEDGED AND ACCEPTED. Copies served electronically and via U.S. Mail 8/15/07 to docket UM 1004 and AHD Electric service lists. 
Date: 8/2/2007 Action:  OTHER FILING/PLEADING   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Service Quality Measures Performance Reporting for calendar year 2006. (Staff report for August 7, 2007 Public Meeting (Item No. 2); filed by Mill McNamee.) (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 12/26/2006 Action:  ORDER  Getdocs  
  Order No:   06-685 
  Description
Order No. 06-685 signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2007 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served electronically on 12/27/06 and via U.S. Mail on 12/28/06 to UM 1004 and AHD Electric service lists. 
Date: 12/14/2006 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Setting Service Quality Measures (SQM) Performance Levels for 2007. Staff report for December 19, 2006, Public Meeting (Item CA10); filed by Bill McNamee. (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 11/14/2006 Action:  ORDER  Getdocs  
  Order No:   06-626 
  Description
Order No. 06-626 signed by Becky L. Beier, Commission Secretary; DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR 2005 ACKNOWLEDGED AND ACCEPTED. Copies served electronically and via U.S. Mail 11/15/06 to AHD Electric service list. 
Date: 11/2/2006 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Service Quality Measures Performance Reporting for calendar year 2005. (Staff report for November 7, 2006 Public Meeting (Item No. 1).; filed by Bill McNamee.) 
Date: 11/2/2006 Action:  OTHER FILING/PLEADING   
  Description
Staff report for November 7, 2006 Public Meeting (Item No. 1); filed by Bill McNamee. (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 12/23/2005 Action:  ORDER  Getdocs  
  Order No:   05-1269 
  Description
Order No. 05-1269 signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2006 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served electronically and via U.S. Mail 12/28/05 to UM 1004 and AHD Electric service lists. 
Date: 12/1/2005 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Service Quality Measures performance lines for 2006. Staff report for December 6, 2005 Public Meeting (Item No. CA4); filed by Bill McNamee. 
Date: 9/30/2005 Action:  ORDER  Getdocs  
  Order No:   05-1058 
  Description
Order No. 05-1058 signed by Becky L. Beier, Commission Secretary; DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR 2004 ACKNOWLEDGED AND ACCEPTED. Copies served 10/5/05 to UM 1004 and ADMINRULE ELECTRIC service lists. 
Date: 9/22/2005 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Service Quality Measures Performance Reporting for 2004. Staff report for September 27, 2005 Public Meeting (Item No. 2); filed by Bill McNamee, Jerry Murray and Bob Sipler. 
Date: 12/13/2004 Action:  ORDER  Getdocs  
  Order No:   04-735 
  Description
Order No. 04-735 signed by Becky L. Beier, Commission Secretary; Disposition: 2005 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served to UM 1004 service list and ADMINRULE ELECTRIC list on 12/15/04. 
Date: 12/3/2004 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Service Quality Measures Performance Reporting for 2005. Staff report for December 7, 2004 Public Meeting (Item No. 2); filed by Bob Sipler and Jerry Murray.  
Date: 7/13/2004 Action:  ORDER  Getdocs  
  Order No:   04-384 
  Description
Order No. 04-384 signed by Becky L. Beier, Commission Secretary; Disposition: SERVICE QUALITY MEASURES PERFORMANCE FOR 2003 ACKNOWLEDGED AND ACCEPTED. Copies served to UM 1004 and ADMINRULE ELECTRIC service lists. 
Date: 7/1/2004 Action:  SUPPLEMENTAL APPLICATION   
  Description
Staff report for July 6, 2004 Public Meeting (Item No. 3); filed by Bob Sipler. 
Date: 12/15/2003 Action:  ORDER  Getdocs  
  Order No:   03-738 
  Description
Order No. 03-738 signed by Becky L. Beier, Commission Secretary; Disposition: 2004 Service Quality Measures Goal and Revenue Requirement Reduction (Penalty) Lines Set. Copies served 12/16/03. 
Date: 11/26/2003 Action:  SUPPLEMENTAL APPLICATION   
  Description
Staff report for December 4, 2003 Public Meeting (Item No. 2); Filed by Bob Sipler and Clark Jackson. 
Date: 10/17/2003 Action:  ORDER  Getdocs  
  Order No:   03-617 
  Description
Order No. 03-617 signed by Commissioners Lee Beyer, John Savage and Ray Baum; Disposition: APPLICATION WITHDRAWN. Copies served 10/20/03. 
Date: 10/2/2003 Action:  OTHER FILING/PLEADING   
  Description
PORTLAND GENERAL ELECTRIC 's request to withdraw application, faxed by Richard George. Hard copy rec'd 10/8/03. 
Date: 7/24/2003 Action:  ORDER  Getdocs  
  Order No:   03-452 
  Description
Order No. 03-452 signed by Becky L. Beier, Commission Secretary; DISPOSITION: Service Quality Measures Performance for 2002 Acknowledged and Accepted. Copies served 7/25/03. 
Date: 7/16/2003 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC Application for a Modification of Service Quality Measure X2; FAXED by Bari H. Gilbert on behalf of J. Richard George. Hard copy rec'd 7/23/03. 
Date: 7/11/2003 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Service Quality Measures Performance Reporting for 2002. Staff Report for July 15, 2003 public meeting (Item No. 2); Filed by Bob Sipler and Clark Jackson. (5/5/03). 
Date: 12/13/2002 Action:  ORDER  Getdocs  
  Order No:   02-871 
  Description
Order No. 02-871 signed by Becky L. Beier, Commission Secretary: DISPOSITION: 2003 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served 12/17/02 to AdminRuleElectric service list. 
Date: 11/27/2002 Action:  SUPPLEMENTAL APPLICATION   
  Description
Staff report for December 3, 2002 public meeting (Item No. 2); filed by Bob Sipler and Clark Jackson. 
Date: 6/19/2002 Action:  ORDER  Getdocs  
  Order No:   02-405 
  Description
Order No. 02-405 signed by Becky L. Beier, Commission Secretary; Disposition: Service Quality Measures Performance For 2001 Acknowldged and Accepted. Copies served on AdminElectric service list on 6/25/02. 
Date: 6/13/2002 Action:  OTHER FILING/PLEADING   
  Description
Staff report for 6/18/02 public meeting; Filed by Bob Sipler and Clark Jackson (5/20/02). 
Date: 12/21/2001 Action:  ORDER  Getdocs  
  Order No:   01-1091 
  Description
Order No. 01-1091 signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2002 Service Quality Measures Goal and Revenue Requirement Reduction (Penalty) Lines Set. Copies mailed to AdminElectric service list on 12/24/01. 
Date: 11/28/2001 Action:  OTHER FILING/PLEADING   
  Description
Staff Report for December 3, 2001 Public Meeting (Item No. 1). (dated 11/26/01). 
Date: 7/6/2001 Action:  ORDER  Getdocs  
  Order No:   01-560 
  Description
Order No. 01-560 signed by Commission Secretary Vikie Bailey-Goggins. DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR 2000 ACKNOWLEDGED AND ACCEPTED. Copies served to general electric service list via mail 7/6/01. 
Date: 6/21/2001 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of Service Quality Measures Oversight for PORTLAND GENERAL ELECTRIC COMPANY. Staff Report for June 26, 2001 public meeting, Item No. 2. (dated 5/8/01). 
Date: 1/2/2001 Action:  ORDER  Getdocs  
  Order No:   01-058 
  Description
Order No. 01-058 signed by Commission Secretary Vikie Bailey-Goggins. DISPOSITION: 2001 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served on general electric service list via mail 1/4/01. 
Date: 12/13/2000 Action:  INITIAL (APPLICATION, COMPLAINT, PETITION)   
  Description
In the Matter of PORTLAND GENERAL ELECTRIC COMPANY Service Quality Measures. (Staff Report for December 5, 2000 Public Meeting (Regular Agenda Item No. 1).)