Docket No:  UM 2397 Docket Name:  CUB REQUEST FOR PENALTIES AND SHOW CAUSE ORDER TO LUMEN Submit Public Comment * This docket is a contested case. See the Internal Operating Guidelines and OAR 860-001          See also:  UM 1908   UM 2206 In the Matter of OREGON CITIZENS’ UTILITY BOARD, Request For Penalties and Show Cause Order Against Lumen Technologies, Inc. Filed by Jennifer Hill-Hart. Copies served to UM 2209, UM 1908, and TC Service Lists on 7/9/25. Filing Date:  7/8/2025       Case Manager:  JOSEPH BARTHOLOMEW Phone:  (503) 689-4016 Email:   joseph.bartholomew@puc.oregon.gov Law Judge:  SARAH SPRUCE Phone:  (971) 388-6275   Email Service List (semi-colon delimited)      Email Service List (comma delimited)   If you experience problems with the above 'Email Service List' links, please try one of these: Service List Popup (semi-colon delimited)     Service List Popup (comma delimited)

ACTIONS SERVICE LIST SCHEDULE Public Comments Sort By Date        Sort By Type Date: 10/24/2025 Action:  COMMENTS/RESPONSE      Description Lumen/CenturyLink's Eighth Supplemental Response to Bench Request 1-1; filed by Michael Highfill. Excel Saved to Agency Folder and Attached to Notice of Service. Confidential Saved to Agency Folder.  Date: 10/24/2025 Action:  HUDDLE REQUEST      Description CUB's Request to Remove Bob Jenks from Huddle and Add Lizzie Lesch-Abhaya, filed by Jennifer Hill-Hart.   Date: 10/17/2025 Action:  SERVICE LIST CHANGE      Description CUB's Request to Update Service List to add Lizzie Lesch-Abhaya and add dockets@oregoncub.org as an Interested Person; filed by Jennifer Hill-Hart.  Date: 10/10/2025 Action:  COMMENTS/RESPONSE      Description Lumen/CenturyLink's Seventh Supplemental Response to Bench Request 1-1; filed by Michael Highfill. Excel Saved to Agency Folder and Attached to Notice of Service. Confidential Saved to Agency Folder.  Date: 10/9/2025 Action:  LAW JUDGE RULING/MEMORANDA      Description ALJ Sarah Spruce issues MEMORANDUM ESTABLISHING PROCEDURAL SCHEDULE. Copies served on 10 9 25.  Date: 10/7/2025 Action:  GPO SIGNATORY PAGE      Description CUB's Signatory Pages related to General Protective Order 23-132, filed by Jennifer Hill-Hart. Persons Qualified Under Paragraph 10: Emily Dougan, Olivia Awbrey, and Elizabeth Lesch-Abhaya.  Date: 9/30/2025 Action:  COMMENTS/RESPONSE      Description Parties' Jointly Proposed Procedural Schedule; filed by Natascha B. Smith.  Date: 9/26/2025 Action:  COMMENTS/RESPONSE      Description Lumen/CenturyLink's Sixth Response to Bench Request 1-1, filed by Michael Highfill. Excel Saved to Agency Folder and Attached to Notice of Service. Confidential Saved to Agency Folder.   Date: 9/12/2025 Action:  COMMENTS/RESPONSE      Description Lumen/CenturyLink's Revised Response to Bench Request 1-1, filed by Michael Highfill. Excel Saved to Agency Folder and Attached to Notice of Service. Confidential Saved to Agency Folder.   Date: 9/9/2025 Action:  COMMENTS/RESPONSE      Description Lumen/CenturyLink's Revised Response to Bench Request 1-1, filed by Peter J. Gose. Excel Saved to Agency Folder and Attached to Notice of Service. Confidential Saved to Agency Folder.  Date: 8/29/2025 Action:  COMMENTS/RESPONSE      Description Lumen/CenturyLink's Fourth Supplemental Response to Bench Request 1-1, filed by Michael Highfill. Excel Saved to Agency Folder and Attached to Notice of Service. Confidential Saved to Agency Folder.  Date: 8/26/2025 Action:  LAW JUDGE RULING/MEMORANDA      Description ALJ Sarah Spruce issues an AMENDMENT TO BENCH REQUEST 1-1. Copies Served on 8 26 25.   Date: 8/26/2025 Action:  LAW JUDGE RULING/MEMORANDA      Description ALJ Sarah Spruce issues a MEMORANDUM REQUESTING PROPOSALS FOR PROCEDUAL SCHEDULE. Copies Served on 8 26 25.  Date: 8/21/2025 Action:  ORDER      Order No:   25-328    Description Order No. 25-328, signed by Commissioners Letha Tawney, and Les Perkins. Karin Power was unavailable for signature, DISPOSITION: MOTION FOR PENALTIES AND SHOW CAUSE ORDER DENIED; CONTESTED CASE PROCESS ESTABLISHED. Copies served 8 21 25.  Date: 8/20/2025 Action:  SERVICE LIST CHANGE      Description CUB's Request to change service list to remove Bob Jenks and add Sarah Wochele, filed by Jennifer Hill-Hart.   Date: 8/15/2025 Action:  COMMENTS/RESPONSE      Description Lumen/CenturyLink's Response to Bench Request 1-1, filed by Cole Albee. Native Excels are voluminous and attached in native format. Confidential and Native Excels are saved to the Agency folder.   Date: 8/15/2025 Action:  COMMENTS/RESPONSE      Description Staff's Errata to response to CUB Motion previously filed on 7 18 25, filed by Natascha Smith.  Date: 8/1/2025 Action:  COMMENTS/RESPONSE      Description CenturyLink's Response to Bench Request 1-1, filed by Bill Magness. Native Excels are voluminous and attached in native format. Confidential and Native Excels are saved to the Agency folder.   Date: 7/30/2025 Action:  NOTICE      Description ALJ Sarah Spruce issues Notice of Public Meeting. Copies served to service list on 7 30 25.   Date: 7/25/2025 Action:  COMMENTS/RESPONSE      Description CUB's Reply to Responses to Cub's Motion, filed by Jennifer Hill-Hart. Confidential to Agency share folder.   Date: 7/23/2025 Action:  GPO SIGNATORY PAGE      Description CUB's Signatory Page related to General Protective Order No. 23-132 filed Jennifer Hill-Hart. Qualified persons under Paragraph 10 are Jennifer Hill-Hart, Robert Jenks, Claire Valentine-Fossum, Sarah Wochele, Sharif Morton, and Ryan Tran.   Date: 7/23/2025 Action:  HUDDLE REQUEST      Description CenturyLink's Request for Huddle Access, filed by Michael Highfill.   Date: 7/23/2025 Action:  GPO SIGNATORY PAGE      Description CenturyLink's Signatory Page related to General Protective Order No. 23-132 filed by Bill Magness. Qualified persons under Paragraph 10 are Adam L. Sherr, Peter J. Gose, Brook Villa, Bill Magness, Michael Highfill, and Cole Albee. See Notice filed on 7 23 25 for electronic version.   Date: 7/23/2025 Action:  NOTICE      Description Qwest Corporation dba CenturyLink QC Notice of Use of General Protective Order No. 23-132. Filed by Bill Magness.  Date: 7/21/2025 Action:  HUDDLE REQUEST      Description CUB's Request for Huddle Access, filed by Jennifer Hill-Hart.   Date: 7/18/2025 Action:  COMMENTS/RESPONSE      Description CenturyLink's Response to CUB's Motion for Penalties, filed by Bill Magness.  Date: 7/18/2025 Action:  COMMENTS/RESPONSE      Description CenturyLink's Response to Bench Request 1-1, filed by Peter J. Gose. Native Excels are voluminous and attached in native format. Confidential and Native Excels are saved to the Agency folder.   Date: 7/18/2025 Action:  COMMENTS/RESPONSE      Description Staff's Response to CUB Motion, filed by Natascha B. Smith. See Errata filed on 8 15 25   Date: 7/16/2025 Action:  SERVICE LIST CHANGE      Description CUB's request to update service list to add Bob Jenks and Oregon CUB Dockets, filed by Jennifer Hill-Hart.   Date: 7/11/2025 Action:  COMMENTS/RESPONSE      Description CenturyLink-Lumen update on dedicated line, filed by Peter J. Gose.  Date: 7/9/2025 Action:  LAW JUDGE RULING/MEMORANDA      Description ALJ Sarah Spruce issues Bench Request. Copies served to UM 1908, UM 2206, TC, and UM 2397 Service Lists on 7/9/25.   Date: 7/9/2025 Action:  LAW JUDGE RULING/MEMORANDA      Description ALJ Sarah Spruce issues Ruling; DISPOSITION: DEADLINES ESTABLISHED. Copies served to UM 1908, UM 2206, TC, and UM 2397 Service Lists on 7/9/25.   Date: 7/9/2025 Action:  OTHER FILING/PLEADING      Description CenturyLink's Status Report on 24/7 Dedicated Customer Line Support. Filed by Bill Magness.   Date: 7/8/2025 Action:  COMMENTS/RESPONSE      Description Susan Shaffer comments.   Date: 7/8/2025 Action:  COMMENTS/RESPONSE      Description Priscilla Weaver's comment on CUB's Motion.   Date: 7/8/2025 Action:  COMMENTS/RESPONSE      Description CUB's Reply to Lumen's Opposition to CUB's Request for Expedited Consideration included in Cub's Motion for Immediate Penalties and Show Cause Order. Filed by Jennifer Hill-Hart.   Date: 7/8/2025 Action:  PROTEST/EXCEPTION/OBJECTION      Description Opposition of Qwest Corporation to the Request for Expedited Consideration Included in Cub's Motion For Immediate Penalties And Show Cause Order, filed by Bill Magness.   Date: 7/8/2025 Action:  INITIAL (APPLICATION, COMPLAINT, PETITION)      Description In the Matter of OREGON CITIZENS’ UTILITY BOARD, Request For Penalties and Show Cause Order Against Lumen Technologies, Inc. Filed by Jennifer Hill-Hart. Copies served to UM 2209, UM 1908, and TC Service Lists on 7/9/25.