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Docket No:  UM 2114 Docket Name:  INVESTIGATION INTO THE EFFECTS OF THE COVID-19 PANDEMIC ON UTILITY CUSTOMERS
Subject Company:  PUC    
In the Matter of PUBLIC UTILITY COMMISSION OF OREGON, Investigation into the Effects of the COVID-19 Pandemic on Utility Customers. Opened at the request of Utility Staff. See attached Draft Report. Sent to Gas, Electric, TC, and Water Industry...
Filing Date:  9/4/2020    Public Mtg: 2/23/2021   
Case Manager:  MICHAEL DOUGHERTY Phone:  971-273-9201
Email:   michael.dougherty@puc.oregon.gov
Staff Contact:  MARC HELLMAN Phone:  971-239-2561
Email:   marc.hellman@puc.oregon.gov
Law Judge:  NOLAN MOSER Phone:  503-689-3622
 
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ACTIONSSERVICE LISTSCHEDULE
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Date: 4/25/2022 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
SBUA's Comments Following Staff Workshop, filed by Guillermo Castillo and Diane Henkels. 
Date: 4/18/2022 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Multnomah County Office of Sustainability Comments on Strengthening Consumer Protections Concerning Disconnections. Filed by Silvia Tanner and Brendon Haggerty. 
Date: 4/8/2022 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Joint Advocates Amended Comments filed by Alessandra de la Torre, Greer Ryan, Kasey Buckles, Benedikt Springer, Marli Klass, Jeff Bissonnette, Ira Cuello-Martinez, Jennifer Hill-Hart, Alma Pinto, Silvia Tanner, Kelly Hogan, Oriana Magnera, Ethan Kirkham. 
Date: 4/6/2022 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
SBUA Comments on Staff 2/2/22 Draft Division 21 Rules, filed by Diane Henkels.  
Date: 4/1/2022 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Joint Advocates Comments on Staff's Second Draft Changes to Division 21, filed by Alessandra de la Torre, Greer Ryan, Kasey Buckles, Benedikt Springer, Marli Klass, Ira Cuello-Martinez, Jennifer Hill-Hart, Alma Pinto, and Silvia Tanner.  
Date: 4/1/2022 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Joint Utility's Second Round Comments on Low Income Designation in Div 21, filed by Shawn Bonfield, Connie Aschenbrenner, Shelley McCoy, Christopher Mickelson, Natasha Siores, and Robert Macfarlane. 
Date: 4/1/2022 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
PGE's Second Round Comments on Low Income Designation in Division 21, filed by Robert Macfarlane. 
Date: 3/23/2022 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
AR 653/UM 2114: Staff's Revised Division 21 rules based on Joint Utilities, Joint Advocates, SBUA, DOJ, and Staff reviews. The Division 21 Supplemental Information attempts to explain Staff's rule changes and responds to Joint Advocates and SBUA specific bullet points. Filed by Michael Dougherty.. Copies served after 5 p.m. on 3/24/22. 
Date: 3/7/2022 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Joint Advocates Comments on Staff's Draft Changes to Division 21 Rules, filed by Alessandra De la Torre, Kasey Buckles, Knowledge Murphy, Nikita Daryanani, Jennier Hill-Hart, Alma Pinto, Greer Ryan, Ethan Kirkham, Jeff Bissonnette, Oriana Magnera, Isiah Kamrar, and Ira Cuello-Martinez.  
Date: 3/7/2022 Action:  LAW JUDGE RULING/MEMORANDA  Searchable Doc  
  Description
UE 394, UM 2114 - Chief ALJ Nolan Moser issues Ruling; DISPOSITION: SBUA'S MOTION FOR LEAVE TO FILE REPLY GRANTED. Copies served on 3/7/22. 
Date: 3/4/2022 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
Staff Workshop NWN Presentation, filed by Natasha Siores.  
Date: 3/4/2022 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
Workshop Agenda, filed by Michelle Scala.  
Date: 3/2/2022 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
SBUA's Reply to AWEC and CUB's Joint Response to the Petition for Designation of Docket as an Eligible Proceeding, filed by Diane Henkels. 
Date: 3/2/2022 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Joint Utilities Comments in Response to Division 21 Rules, filed by Shawn Bonfield, Connie Aschenbrenner, Shelley McCoy, Christopher Mickelson, Natasha Siores, and Robert Macfarlane.  
Date: 3/1/2022 Action:  MOTION  Searchable Doc  
  Description
Motion of Small Business Advocates for Leave to Reply Out of Time to Oregon Citizens Utility Board Expedited Consideration Requested, filed by Diane Henkels 
Date: 2/25/2022 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
UM 2114, UG 435 & UG 411, UE 394 Response of SBUA to Bench Request filed by Diane Henkels. Copies served 3/1/2022. 
Date: 2/16/2022 Action:  LAW JUDGE RULING/MEMORANDA  Searchable Doc  
  Description
Chief ALJ Moser issues Bench Request to SBUA for additional information. Copies served 2/16/22.  
Date: 2/14/2022 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
AWEC-CUB Response to SBUA. Filed by Jesse Gorsuch.  
Date: 1/28/2022 Action:  MOTION  Searchable Doc  
  Description
SBUA's Petition for Designation of Docket as an Eligible Proceeding and Proposed Budge. Filed by Diane Henkels.  
Date: 12/23/2021 Action:  ORDER  Getdocs  
  Order No:   21-483 
  Description
Order No. 21-483, signed by Nolan Moser, Chief Administrative Law Judge; DISPOSITION: STAFF'S RECOMMENDATION ADOPTED. Copies served on 12/23/21.  
Date: 12/15/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Joint Advocates' Amended Comments in response to the 12/7/21 Staff Report; filed by Silvia Tanner. 
Date: 12/15/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Joint Advocates' comments in response to the 12/7/21 Staff Report; filed by Silvia Tanner. (ALSO SEE 12/15/21 Amended Comments.) 
Date: 12/13/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Brown Hope's OPUC Community Focus Group Feedback Report as prepared by Brondalyn Coleman; filed by Marilyn IntVeld. 
Date: 12/7/2021 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for the December 16, 2021 Special Public Meeting, by Michael Dougherty. 
Date: 11/29/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
ORLA's Comments, filed by Greg Astley.  
Date: 11/15/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Lindsay Craft's comments. (Re-posted.) 
Date: 11/10/2021 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for the November 17, 2021 Special Public Meeting, by Michael Dougherty.  
Date: 11/8/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
PacifiCorp's comments in response to Staff's request for comments. Filed by Melissa Nottingham. 
Date: 11/5/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
SBUA's Comments for the 11/17/21 Public Meeting by Diane Henkels  
Date: 11/1/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
NW NATURAL's Response to Staff's request for comments. Filed by Natasha Siores. 
Date: 10/29/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Idaho Power Company's Informal Comments in response to Staff's Request for Comments filed by Connie Aschenbrenner. 
Date: 10/29/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Avista's comments. Filed by Shawn Bonfield. 
Date: 9/28/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Avista, Idaho Power, Cascade, NW Natural, PacifiCorp, and PGE's Joint Comments on Continued Customer Protections. Filed by Shan Bonfield, Connie Aschenbrenner, Michael Parvinen, Natasha Siores, Melissa Nottingham, and Jay Tinker.  
Date: 9/27/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Advocate Recommendations and Comments for Workshop Series (Workshop #1 Questionnaire) 
Date: 9/7/2021 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
Pacific Power Bill Payment Program Update presentation for September 7th SPM.  
Date: 9/7/2021 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
Avista's Presentation for the September 7, 2021 Special Public Meeting.  
Date: 9/1/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
MCOS's Comments, filed by Knowledge Murphy.  
Date: 9/1/2021 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for the September 7, 2021 Special Public Meeting, by Michael Dougherty.  
Date: 8/18/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
IDAHO POWER's Comments in response to PUC Staff's Request at the July 22, 2021 workshop filed by Connie Aschenbrenner 
Date: 8/13/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
NW Natural's Comments filed by Natasha Siores. 
Date: 8/11/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Joint Utilties Comments by Jay Tinker (PGE), Etta Lockey (PacifiCorp), and Tim Tatum (Idaho Power).  
Date: 8/11/2021 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
Staff's Disconnection Practices Workshop 1 Breakout Room Notes from July 22 Workshop. Filed by Ezell Watson.  
Date: 8/10/2021 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for the August 25, 2021 Special Public Meeting, by Michelle Scala, Michael Dougherty, and Ezell Watson.  
Date: 8/9/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
MCOS' Comments by Silvia Tanner.  
Date: 7/26/2021 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
Avista Credit & Collections Process presentation 
Date: 7/23/2021 Action:  ORDER  Getdocs  
  Order No:   21-236 
  Description
Order No. 21-236 signed by Commissioners Megan W. Decker, Letha Tawney, and Mark R. Thompson; Disposition: Staff's Recommendation Adopted with Modification. Copies served 7/23/21.  
Date: 7/22/2021 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
Disconnection Practices Workshop 1 Presentation 
Date: 7/13/2021 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
Workshop participation information email and agenda for July 22, 2021, 1:00 p.m. workshop emailed to stakeholders by Marilyn IntVeld.  
Date: 7/13/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
SBUA's Comments by Eli Pite.  
Date: 7/12/2021 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
Idaho Power's request for Huddle access for Stacy Gust; filed by Lisa D. Nordstrom. 
Date: 7/12/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
NEWC, CUB, Rogue Climate, CEP, Verde, EMCU, CAPO, and MCOS' Joint Advocate Response to Staff Report. Filed by Jeff Bissonnette, Samuel Pastrick, Alessandra de la Torre, Alma Pinto, Oriana Magnera, Aaron Salzman, Janet Merrell, and Silvia Tanner.  
Date: 7/9/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Marko Cook's Comments.  
Date: 7/8/2021 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for July 13, 2021 Special Public Meeting (Item No. RA1), filed by Michael Dougherty.  
Date: 7/8/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
BESThq's Comments filed by Ron White.  
Date: 6/15/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Joint Comments of Ecumenical Ministries of Oregon, Rogue Climate, CEP, Spark NW, Independent Party of Oregon, Oregon Physicians for Social Responsibility, Oregon Progressive Party, Individual Community Member, NWEC, 350 Salem Oregon, CAPO, Utility Reform Project, Megan Petrucelli, Coalition of Communities of Color, New Buildings Institute, CUB, MCOS, and Native American Youth and Family Center.  
Date: 6/15/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Avista Utilities, Cascade Natural Gas, Idaho Power Company, Northwest Natural, Pacific Power, and PGE (Joint Utilities) Comments, filed by Jay Tinker. 
Date: 6/3/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Benefit Corporations For Good's Comments, filed by Mary Anne Harmer.  
Date: 5/25/2021 Action:  ORDER  Getdocs  
  Order No:   21-164 
  Description
Order No. 21-164, signed by Commissioners Megan W. Decker, Letha Tawney, and Mark R. Thompson; DISPOSITION: STAFF'S REVISED RECOMMENDATIONS ADOPTED, WITH MODIFICATION. Copies served on 5/25/21 at 5:40 pm.  
Date: 5/20/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Amy Basil's Comments.  
Date: 5/19/2021 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
Staff's Revised Recommendation, by Michael Dougherty.  
Date: 5/18/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
CAPO's Comments filed by Janet Merrell.  
Date: 5/13/2021 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
Avista Utilities' Presentation for the May 13, 2021 Special Public Meeting.  
Date: 5/13/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Oregon Restaurant and Lodging Association's Comments, filed by Greg Astley.  
Date: 5/13/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
CCCO's Comments, filed by James Alan Parker.  
Date: 5/13/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Ecumenical Ministries of Oregon, CEP, Rogue Climate, Southwestern Oregon Chapter of The Climate Reality Project, Spark NW, and MCOS's Comments, filed by Aaron Salzman, Alma Pinto, Richedna Fairhurst, Andrea Axel, and Silvia Tanner.  
Date: 5/13/2021 Action:  COMMENTS/RESPONSE   
  Description
Jane Stackhouse's Comments in advance of 5/13 Special Public Meeting 
Date: 5/12/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
CEP, Verde, Rouge Climate, 350Deschutes, Ecumenical Ministries of Oregon, CAPO, Spark NW, MCOS, and Latino Networks' Comments, by Alma Pinto, Oriana Magnera, Alessandra de la Torre, Diane Hodiak, Aaron Salzman, Janet Merrell, Andrea Axel, Silvia Tanner, and Tony DeFalco. 
Date: 5/12/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Multnomah County Office of Sustainability Comments, filed by Silvia Tanner.  
Date: 5/12/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
CUB and NWEC Joint Comments in advance of 5/13 Special Public Meeting 
Date: 5/12/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
SBUA's Comments for 5/13/21 Special Public Mtg re COVID-19 
Date: 5/12/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
NW Energy Coalition's Comments, filed by Heather Moline for May 13, 2021 Special Public Meeting 
Date: 5/12/2021 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for the May 13, 2021 Special Public Meeting.  
Date: 5/7/2021 Action:  OTHER CORRESPONDENCE (ACKN, SVC, LTR)  Searchable Doc  
  Description
May 13, 2021 1:30 p.m. Special Public Meeting - Moratorium Update- Participation Information sent to service list.  
Date: 4/20/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Verde, CEP, Rogue Climate, NWEC, Multnomah County Office of Sustainability, CUB, Ecumenical Ministries of Oregon, Oregon Interfaith Power & Light, Oregon Physicians for Social Responsibility, Coalition of Communities of Color, City of Portland, and NAYA's Comments.  
Date: 2/24/2021 Action:  ORDER  Getdocs  
  Order No:   21-057 
  Description
Order No.21-057 signed by Commissioners Megan W. Decker, Letha Tawney, and Mark R. Thompson; DISPOSITION: Staff's Recommendation Adopted. Copies served 2/24/21.  
Date: 2/23/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
NAYA Family Center's Comments, filed by William Miller.  
Date: 2/23/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
SBUA's Comments, filed by Diane Henkels and Frederick Randall.  
Date: 2/22/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Ecumenical Ministries of Oregon, Rogue Climate, 350 Salem OR, Environmental Restoration LLC, Spark Northwest, The Greater Northwest Area of the United Methodist Church, Community Energy Project and Multnomah County Office of Sustainability Comments filed by Aaron Salzman, Alessandra de la Torre, Rev. Richenda Fairhurst, Rianna Koppel, and Silvia Tanner.  
Date: 2/22/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
CEP's Comments, filed by Alma Pinto.  
Date: 2/22/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Multnomah County's comments. Filed by Silvia Tanner. 
Date: 2/19/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Joint Comments filed by CCC, APANO, Africa House, Asian Family Center, Slavic & Eastern European Center, Immigrant and Refugee Community Organization, and VERDE. 
Date: 2/19/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Joint Utilities' Comments; filed by Zach Kravitz, Michael Parvinen, Etta Lockey, Connie Aschenbrenner, Jay Tinker, Shawn Bonfield.  
Date: 2/19/2021 Action:  SUPPLEMENTAL APPLICATION  Searchable Doc  
  Description
CUB's Comments; filed by Bob Jenks and Samuel Pastrick.  
Date: 2/18/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
NW Energy Coalition Comments, filed by Heather Moline and Lauren McCloy.  
Date: 2/17/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
Avista's Comments, filed by Shawn Bonfield.  
Date: 2/16/2021 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
CAPO's Comments, filed by Janet Merrell.  
Date: 2/15/2021 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for the February 23, 2021 Special Public Meeting.  
Date: 1/12/2021 Action:  OTHER FILING/PLEADING  Searchable Doc  
  Description
NW Natural's Request for Huddle Access, filed by Erica Lee-Pella.  
Date: 12/14/2020 Action:  PETITION TO INTERVENE  Searchable Doc  
  Description
SBUA's Petition to Intervene, with contacts of Diane Henkels, and James Birkelund. Filed by Diane Henkels.  
Date: 11/5/2020 Action:  ORDER  Getdocs  
  Order No:   20-401 
  Description
Order No. 20-401 signed by Chief Administrative Law Judge Nolan Moser; Disposition: Staff's Recommendation Adopted. Copies served 11/05/20. 
Date: 11/3/2020 Action:  COMMENTS/RESPONSE  Searchable Doc  
  Description
SBUA's Comments from the November 3, 2020 Public Meeting. Filed by Diane Henkels and Carrie Ng.  
Date: 10/29/2020 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for the November 3, 2020 Public Meeting (Item No. RA3), by Michael Dougherty.  
Date: 10/2/2020 Action:  ORDER  Getdocs  
  Order No:   20-324 
  Description
Order No. 20-324, signed by Nolan Moser, Chief Administrative Law Judge; DISPOSITION: STAFF'S RECOMMENDATION ADOPTED. Copies served on 10/20/20.  
Date: 9/21/2020 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for the September 24, 2020 Special Public Meeting, by Michael Dougherty.  
Date: 9/15/2020 Action:  NOTICE  Searchable Doc  
  Description
CUB's Notice of Intervention, with contacts of Michael Goetz, Bob Jenks, and Oregon CUB Dockets. Filed by Michael Goetz.  
Date: 9/4/2020 Action:  INITIAL (APPLICATION, COMPLAINT, PETITION)  Searchable Doc  
  Description
In the Matter of PUBLIC UTILITY COMMISSION OF OREGON, Investigation into the Effects of the COVID-19 Pandemic on Utility Customers. Opened at the request of Utility Staff. See attached Draft Report. Sent to Gas, Electric, TC, and Water Industry Lists.