Docket No:  AR 671 Docket Name:  REGARDING CUSTOMER PROTECTIONS Submit Public Comment          See also:  RO 18    Rulemaking Regarding Customer Protections. Please see AR 670 for temporary summer customer protection rules and docket UM 2211 for more general information. Filing Date:  5/23/2025    Public Mtg: 12/30/2025    Order:  25-543 Order Signed:  12/31/2025   Email Service List (semi-colon delimited)      Email Service List (comma delimited)   If you experience problems with the above 'Email Service List' links, please try one of these: Service List Popup (semi-colon delimited)     Service List Popup (comma delimited)

ACTIONS SERVICE LIST SCHEDULE Public Comments Date/Time Event Description 12/30/2025 9:30:00 AM PUBLIC MEETING Item No. RM1   Location:  HEARING ROOM - PUC 201 HIGH ST SE , SALEM, OR 12/5/2025 3:00:00 PM COMMENTS/RESPONSES DUE Comments due (formal phase, final). 11/20/2025 1:00:00 PM HEARING Special Public Meeting-Rulemaking Hearing Attended by Commissioners See Notice of Proposed Rulemaking or Public Meeting Agenda page for Zoom link for Rulemaking Hearing   Location:  BY ZOOM 10/14/2025 9:30:00 AM PUBLIC MEETING Public Meeting Information may be found here: https://www.oregon.gov/puc/news-events/Pages/default.aspx   Location:  BY ZOOM 10/6/2025 MISCELLANEOUS Staff releases Final redline version 10/1/2025 MISCELLANEOUS Staff to release final proposal of protections (table format) 9/29/2025 1:00:00 PM STAFF WORKSHOP Final Staff Workshop--SEE 9/26/25 filing.   Location:  ZOOM 9/23/2025 COMMENTS/RESPONSES DUE Written comment deadline on September 9-issued proposal 9/11/2025 MISCELLANEOUS Optional Staff office hours 9/9/2025 MISCELLANEOUS Staff circulates updated redline of rules 8/28/2025 COMMENTS/RESPONSES DUE Written comment deadline on August 19-issued proposal 8/22/2025 MISCELLANEOUS Optional Staff office hours 8/20/2025 1:30:00 PM STAFF WORKSHOP Staff workshop on straw proposal. See 8/14/25 entry for filing for Zoom infomation.   Location:  ZOOM 8/19/2025 MISCELLANEOUS Staff releases updated v3 proposal 8/11/2025 MISCELLANEOUS Optional Staff office hours 8/7/2025 COMMENTS/RESPONSES DUE Written comment deadline on July 17-issued updated proposal 7/24/2025 1:00:00 PM STAFF WORKSHOP Staff workshop # 2 on permanent rulemaking for customer protections. See 7 2 25 filing for Zoom infomation. 7/17/2025 MISCELLANEOUS Staff releases updated proposal for permanent rulemaking 7/11/2025 COMMENTS/RESPONSES DUE Optional written comments due. 6/30/2025 1:00:00 PM STAFF WORKSHOP Staff Workshop #1.5 on permanent rulemaking for customer protections. See 6/26/25 Announcement for Details and Zoom Link.   Location:  VIA ZOOM 6/25/2025 10:00:00 AM STAFF WORKSHOP Staff workshop #1 on permanent rulemaking for customer protections. See 6/16/25 Announcement for Details and Zoom Link.   Location:  VIA ZOOM