Docket No:  AR 671 Docket Name:  REGARDING CUSTOMER PROTECTIONS Submit Public Comment Rulemaking Regarding Customer Protections. There are not yet any documents associated with this docket. Please see AR 670 for temporary summer customer protection rules and docket UM 2211 for more general information. Filing Date:  5/23/2025    Public Mtg: 10/14/2025    Case Manager:  MICHELLE SCALA Phone:  503-689-2608 Email:   michelle.m.scala@puc.oregon.gov Staff Contact:  KATE AYRES Phone:  503-510-9611 Email:   kate.ayres@puc.oregon.gov Law Judge:  CHRISTOPHER ALLWEIN Phone:  971-375-5058   Email Service List (semi-colon delimited)      Email Service List (comma delimited)   If you experience problems with the above 'Email Service List' links, please try one of these: Service List Popup (semi-colon delimited)     Service List Popup (comma delimited)

ACTIONS SERVICE LIST SCHEDULE Public Comments Date/Time Event Description 12/5/2025 3:00:00 PM COMMENTS/RESPONSES DUE Comments due (formal phase, final). 11/20/2025 1:00:00 PM HEARING Special Public Meeting-Rulemaking Hearing Attended by Commissioners See Notice of Proposed Rulemaking or Public Meeting Agenda page for Zoom link for Rulemaking Hearing   Location:  BY ZOOM 10/14/2025 9:30:00 AM PUBLIC MEETING Public Meeting Information may be found here: https://www.oregon.gov/puc/news-events/Pages/default.aspx   Location:  BY ZOOM 10/6/2025 MISCELLANEOUS Staff releases Final redline version 10/1/2025 MISCELLANEOUS Staff to release final proposal of protections (table format) 9/29/2025 1:00:00 PM STAFF WORKSHOP Final Staff Workshop--SEE 9/26/25 filing.   Location:  ZOOM 9/23/2025 COMMENTS/RESPONSES DUE Written comment deadline on September 9-issued proposal 9/11/2025 MISCELLANEOUS Optional Staff office hours 9/9/2025 MISCELLANEOUS Staff circulates updated redline of rules 8/28/2025 COMMENTS/RESPONSES DUE Written comment deadline on August 19-issued proposal 8/22/2025 MISCELLANEOUS Optional Staff office hours 8/20/2025 1:30:00 PM STAFF WORKSHOP Staff workshop on straw proposal. See 8/14/25 entry for filing for Zoom infomation.   Location:  ZOOM 8/19/2025 MISCELLANEOUS Staff releases updated v3 proposal 8/11/2025 MISCELLANEOUS Optional Staff office hours 8/7/2025 COMMENTS/RESPONSES DUE Written comment deadline on July 17-issued updated proposal 7/24/2025 1:00:00 PM STAFF WORKSHOP Staff workshop # 2 on permanent rulemaking for customer protections. See 7 2 25 filing for Zoom infomation. 7/17/2025 MISCELLANEOUS Staff releases updated proposal for permanent rulemaking 7/11/2025 COMMENTS/RESPONSES DUE Optional written comments due. 6/30/2025 1:00:00 PM STAFF WORKSHOP Staff Workshop #1.5 on permanent rulemaking for customer protections. See 6/26/25 Announcement for Details and Zoom Link.   Location:  VIA ZOOM 6/25/2025 10:00:00 AM STAFF WORKSHOP Staff workshop #1 on permanent rulemaking for customer protections. See 6/16/25 Announcement for Details and Zoom Link.   Location:  VIA ZOOM