Docket No:  AR 671 Docket Name:  REGARDING CUSTOMER PROTECTIONS Submit Public Comment Rulemaking Regarding Customer Protections. There are not yet any documents associated with this docket. Please see AR 670 for temporary summer customer protection rules and docket UM 2211 for more general information. Filing Date:  5/23/2025       Case Manager:  KATE AYRES Phone:  503-510-9611 Email:   kate.ayres@puc.oregon.gov Staff Contact:  MICHELLE SCALA Phone:  503-689-2608 Email:   michelle.m.scala@puc.oregon.gov Law Judge:  CHRISTOPHER ALLWEIN Phone:  971-375-5058   Email Service List (semi-colon delimited)      Email Service List (comma delimited)   If you experience problems with the above 'Email Service List' links, please try one of these: Service List Popup (semi-colon delimited)     Service List Popup (comma delimited)

ACTIONS SERVICE LIST SCHEDULE Public Comments Sort By Date        Sort By Type Date: 9/12/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase: August 22, 2025 Optional Office Hour, Staff Notes filed by Kate Ayres.  Date: 9/12/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase: August 20, 2025 workshop - Staff Notes filed by Kate Ayres.  Date: 9/10/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase AR 671/UM 2211 Staff's Version 5 Proposal of Division 21 Rules, filed by Kate Ayres and Michelle Scala.  Date: 9/4/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase Community Action Partnership of Oregon's Comments on Phase 3 Focus area 1(b): Permanent Rulemaking for Division 21 Customer Protections, filed by Lauren Kolojejchick-Kotch.  Date: 8/28/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Avista's comments on Staff's v4 Draft Proposal and Associated Division 21 Rule Redlines filed by Jaime St. Peter.  Date: 8/28/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: PGE's comments on Staff's Revised Version 4 Proposal, filed August 21, 2025, and subsequent workshops regarding customer protections; filed by Jason Salmi Klotz.  Date: 8/28/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: PacifiCorp's comments to Division 21 Customer Protections; filed by Lee Elder.  Date: 8/28/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: NW Natural's Comments on Draft Division 21 Rules and Fourth Draft of Proposed Rule Descriptions; filed by Natasha Siores.  Date: 8/28/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Energy Justice Advocates' Phase 3 Focus Area 1(b): Permanent Rulemaking for Division 21 Customer Protections, Documented Community Member Concerns Illustrate Real-Time Need for Stronger Extreme Weather Disconnection Protections; filed by Sherrie Villmark, Jamie Pang, Alessandra de la Torre, Alma Pinto, Nikita Daryanani, and Sarah Wochele.  Date: 8/28/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Energy Justice Advocates' Phase 3 Focus Area 1(b): Permanent Rulemaking for Division 21 Customer Protections, Energy Justice Advocates' Round 3 Comments in Response to Staff's V3 Proposal Draft and Staff's V4 Redline Proposal Draft; filed by Sherrie Villmark, Jamie Pang, Alessandra de la Torre, Alma Pinto, Nikita Daryanani, Anahi Segovia Rodriguez, Silvia Tanner, and Sarah Wochele.  Date: 8/28/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Idaho Power's Comments, filed by Grant Anderson.   Date: 8/28/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Cascade Natural Gas (CNGC) comments regarding the Oregon Public Utilities Commission's version 4 of edits to Division 21 Oregon Administrative Rules filed by Lori Blattner.  Date: 8/21/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase: Staff's v4 proposal of Division 21 Rules with Redline; filed by Kate Ayres.  Date: 8/19/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase: Staff's Updated Version 3 Proposal of Division 21 Rules   Date: 8/14/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase: Staff's Workshop #3 Announcement; filed by Kate Ayres.  Date: 8/14/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Jackson County Fuel Committee's member comments; filed by Foster Gough.  Date: 8/13/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Hilda Perez Delgado's Comments on Division 21 Permanent Rulemaking *These comments are in Spanish, translation services have been requested and these will be posted in english when it's available.  Date: 8/13/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Perla Medina Alvarez Lucio's Comments. Previously docketed in spanish on 8.11.25.   Date: 8/11/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Perla Medina Alvarez Lucio's Comments. *These comments are in Spanish, translation services have been requested and these will be posted in english when it's available. ** See 8/13/25 for translation.  Date: 8/11/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Mauricio Lopez-Garcia's Comments for Division 21 Customer Protections V2. *These comments are in Spanish, translation services have been requested and these will be posted in english when it's available.  Date: 8/11/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: CAPO's Round 2 Comments in Response to Staff's V2 Proposal Draft. Filed by Lauren Kolojejchick-Kotch.   Date: 8/7/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Energy Justice Advocates' Round 2 Comments, filed by Anahi Segovia Rodriguez, John Maddalena, Christina Zamora, Jamie Pang, Silvia Tanner, Sarah Wochele, Siraat Younas, Alma Pinto, Nikita Daryanani, and Metzin Rodriguez.  Date: 8/7/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: PacifiCorp's Comments, filed by Lee Elder.   Date: 8/7/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: NW Natural's Comments, filed by Natasha Siores.  Date: 8/7/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Cascade Natural Gas Corporation's Comments, filed by Lori Blattner.   Date: 8/7/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: PGE's Comments on Staff's Updated Proposal, filed by Jason Salmi Klotz.  Date: 8/7/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Idaho Power Company's Comments, filed by Grant Anderson.  Date: 8/7/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Avista Utilities Comments Regarding Staff’s v2 Draft Proposal, filed by Jaime Majure.  Date: 8/7/2025 Action:  NOTICE      Description Informal Phase: Staffs Office Hour Detail and Workshop Notice Office Hours Detail Date: Monday, August 11, 2025 Time: 1:00 PM to 2:00 PM Via Teams Staff's Workshop Announcement Date: Tuesday, August 12, 2025 Time: 3:00 PM-400 PM Via Zoom  Date: 8/6/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase: Staff's Workshop #2, Staff notes, filed by Kate Ayres.  Date: 7/17/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase: Staff's Updated Proposal for Division 21 Customer Protections.  Date: 7/11/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: PacifiCorp's Permanent Rule Comments, filed by Lee Elder.  Date: 7/11/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: CAPO's comments on Phase 3 Focus area 1(b): Permanent Rulemaking for Division 21 Customer Protections. Filed by Lauren Kolojejchick-Kotch.   Date: 7/11/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Energy Justice Advocates' Comments on Phase 3 Focus Area 1(b): Permanent Rulemaking for Division 21 Customer Protections, filed by Sherrie Villmark, Christina Zamora, Anahi Segovia Rodriguez, Nikita Daryanani, Alma Pinto, Silvia Tanner, and Lauren Kolojejchick-Kotch.  Date: 7/11/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Joint Utilities' Comments, filed by Grant Anderson, Lee Elder, Dan Tillis, Shawn Bonfield, Jason Salmi Klots, and Natasha Siores.   Date: 7/11/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Idaho Power Company's Comments on Phase 3 Rulemaking for Division 21 Customer Protections, filed by Grant Anderson.  Date: 7/11/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: NW Natural's Comments on Proposed Rule Descriptions, filed by Natasha Siores.  Date: 7/11/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Avista's Comments, filed by Jaime Majure.   Date: 7/11/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: PGE's Comments, filed by Jason Salmi Klotz.   Date: 7/11/2025 Action:  COMMENTS/RESPONSE      Description Informal Phase: Cascade Comments on Division 21 Rulemaking, filed by Lori Blattner.   Date: 7/3/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase: Staff's Workshop Notes (June 25 and 30 workshops), filed by Kate Ayres.   Date: 7/2/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase: Workshop Announcement for July 24, 2025 at 1:00 pm - 3:00 pm Workshop #2, filed by Kate Ayres.   Date: 7/1/2025 Action:  SERVICE LIST CHANGE      Description Informal Phase: AWEC's Request to Update Service List, filed by Julitta Brannon.  Date: 6/26/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase: Workshop Announcement for June 30 2025 Workshop #1.5.  Date: 6/24/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase: Presentation for Staff's Permanent Rules June 25 2025 Workshop #1  Date: 6/18/2025 Action:  OTHER FILING/PLEADING      Description Informal Phase: Staff's Initial Division 21 Customer Protections Proposal  Date: 6/16/2025 Action:  NOTICE      Description Informal Phase: Description: Staff's Workshop Notice. Date: June 25, 2025 Time: 10:00 to 11:00 AM PST Location: Zoom Copies served to AdminRule Electric and AdminRule Gas Service Lists.   Date: 5/23/2025 Action:  INITIAL (APPLICATION, COMPLAINT, PETITION)      Description Rulemaking Regarding Customer Protections. There are not yet any documents associated with this docket. Please see AR 670 for temporary summer customer protection rules and docket UM 2211 for more general information.