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Docket No:  UM 1003 Docket Name:  PACIFIC POWER & LIGHT Submit Public Comment
Subject Company:  PACIFIC POWER    
SERVICE QUALITY MEASURES FOR PACIFICORP. Staff Report for December 5, 2000 Public Meeting (Regular Agenda Item No. 2).
Filing Date:  12/13/2000      
Order:  13-466Order Signed:  12/10/2013 
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Date: 12/10/2013 Action:  ORDER  Getdocs  
  Order No:   13-466 
  Description
Order No. 13-466, signed by Becky L. Beier, Commission Secretary; DISPOSITION: STAFF'S RECOMMENDATION ADOPTED. Copies electronically served 12/11/13. 
Date: 12/5/2013 Action:  STAFF REPORT  Searchable Doc  
  Description
Staff Report for December 10, 2013 Public Meeting (Item No. CA8); Filed by Paul Birkeland.  
Date: 12/22/2010 Action:  ORDER  Getdocs  
  Order No:   10-491 
  Description
Order No. 10-491, signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2011 SERVICE QUALITY MEASURES PERFORMANCE LEVELS SET. Copies served electronically 12/23/10 and via U.S. 12/27/10 to AHD Electric List. 
Date: 12/9/2010 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFICORP, dba PACIFIC POWER Joint Recommendation for the Commission to set Pacific Power's Service Quality Measures performance levels for 2011, as required by Orders No. 98-191 and No. 99-616. (Staff report for December 14, 2010 Public Meeting (Item No. CA15); filed by Jerry Murray.) (Staff report is located on the PUC website at http://www.puc.state.or.us/PUC/meetings/pmemos/2010/121410/agenda.aspx) 
Date: 11/24/2010 Action:  ORDER  Getdocs  
  Order No:   10-460 
  Description
Order No. 10-460, signed by Becky L. Beier, Commission Secretary; DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR CALENDAR YEAR 2009 ACKNOWLEDGED AND ACCEPTED. Copies served electronically 11/24/10 and via U.S. 11/29/10 to AHD Electric List. 
Date: 11/4/2010 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFICORP, dba PACIFIC POWER Service Quality Measures Performance Reporting for calendar year 2009. (Staff report for November 9, 2010 Public Meeting (Item No. CA4); filed by Lisa Gorsuch.) (Staff report is located on the PUC website at http://www.puc.state.or.us/PUC/meetings/pmemos/2010/110910/agenda.aspx) 
Date: 12/9/2009 Action:  ORDER  Getdocs  
  Order No:   09-482 
  Description
Order No. 09-482 signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2010 SERVICE QUALITY MEASURES PERFORMANCE LEVELS SET. Copies sent electronically and via U.S. Mail on 12/11/09 to the AHD Electric service list. . 
Date: 11/23/2009 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFICORP, dba PACIFIC POWER Joint Recommendation for the Commission to set Pacific Power's Service Quality Measures performance levels for 2010, as required by Orders No. 98-191 and No. 99-616. (Staff report for December 8, 2009 Public Meeting [Item No. CA1]; filed by Lisa Gorsuch .) Public Meeting Information is located on the PUC website at http://www.puc.state.or.us/PUC/meetings/pmemos/2009/120809/agenda.aspx 
Date: 7/30/2009 Action:  ORDER  Getdocs  
  Order No:   09-295 
  Description
Order No. 09-295, signed by Becky L. Beier, Commission Secretary; DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR CALENDAR YEAR 2008 ACKNOWLEDGED AND ACCEPTED. Copies served electronically 7/31/09 and via U.S. Mail 8/3/09 to the AHD Electric service list.  
Date: 7/23/2009 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFICORP, dba PACIFIC POWER Service Quality Measures Performance Reporting for calendar year 2008. (Staff report for July 28, 2009 Public Meeting (Item No. CA9); filed by Jerry Murray) (Public Meeting Information is located on the PUC website at http://www.puc.state.or.us/PUC/meetings/pmemos/2009/072809/agenda.aspx) 
Date: 12/11/2008 Action:  ORDER  Getdocs  
  Order No:   08-584 
  Description
Order No. 08-584 signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2009 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served electronically 12/12/08 and via U.S. Mail 12/15/08 to the AHD Electric service list.  
Date: 12/4/2008 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFICORP, dba PACIFIC POWER Joint Recommendation for the Commission to set Pacific Power's Service Quality Measures performance levels for 2009, as required by Orders No. 98-191 and No. 99-616. (Staff report for December 9, 2008 Public Meeting [Item No. CA5]; filed by Lisa Gorsuch and Jerry Murray.) (Public Meeting Information is located on the PUC website at http://www.oregon.gov/PUC/index.aspx.)  
Date: 7/31/2008 Action:  ORDER  Getdocs  
  Order No:   08-397 
  Description
Order No. 08-397 signed by Becky L. Beier, Commission Secretary; DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR CALENDAR YEAR 2007 ACKNOWLEDGED AND ACCEPTED. Copies served electronically 8/4/08 and via U.S. Mail 8/5/08 to AHD Electric service list. 
Date: 7/24/2008 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFICORP, dba PACIFIC POWER Service Quality Measures Performance Reporting for calendar year 2007. (Staff report for July 29, 2008 Public Meeting (Item No. CA8); filed by Jerry Murray.) (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 12/7/2007 Action:  ORDER  Getdocs  
  Order No:   07-542 
  Description
Order No. 07-542 signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2008 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served electronically 12/10/07 and via U.S. Mail 12/11/07 to AHD Electric service list. 
Date: 11/28/2007 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFICORP, dba PACIFIC POWER AND LIGHT COMPANY Setting of Service Quality Measures (SQM) Performance Levels for 2008. (Staff report for December 4, 2007 Public Meeting (Item No. CA2); filed by Bill McNamee.) (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 8/13/2007 Action:  ORDER  Getdocs  
  Order No:   07-349 
  Description
Order No. 07-349 signed by Becky L. Beier, Commission Secretary; DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR 2006 ACKNOWLEDGED AND ACCEPTED. Copies served electronically and via U.S. Mail 8/15/07 to AHD Electric service list. 
Date: 8/2/2007 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFICORP, dba PACIFIC POWER Service Quality measures Performance Reporting for calendar year 2006. (Staff report for August 7, 2007 Public Meeting (Item No. 1); filed by Bill McNamee.) (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 12/26/2006 Action:  ORDER  Getdocs  
  Order No:   06-684 
  Description
Order No. 06-684 signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2007 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served electronically 12/27/06 and via U.S. Mail 12/28/06 to AHD Electric service list. 
Date: 12/14/2006 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFICORP, dba PACIFIC POWER AND LIGHT COMPANY Setting of Service Quality Measures (SQM) Performance Levels for 2007. Staff report for December 19, 2006, Public Meeting (Item No. CA9); filed by Bill McNamee. (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 9/22/2006 Action:  ORDER  Getdocs  
  Order No:   06-546 
  Description
Order No. 06-546 signed by Becky L. Beier, Commission Secretary; DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR FISCAL YEAR 2006 ACKNOWLEDGED AND ACCEPTED. Copies served electronically on 9/25/06 and via U.S. Mail 9/26/06 to the AHD Electric service list. 
Date: 9/14/2006 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFICORP, dba PACIFIC POWER & LIGHT COMPANY Service Quality Measures Performance Reporting for fiscal year 2006. Staff report for September 19, 2006 Public Meeting (Item No. 3); filed by Bill McNamee. (Electronic version available at: www.puc.state.or.us/Public Meetings/Public Meeting Agenda). 
Date: 12/23/2005 Action:  ORDER  Getdocs  
  Order No:   05-1265 
  Description
Order No. 05-1265 signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2006 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served electronically 12/27/05 and via U.S. mail 12/28/05 to AHD Electric service list. 
Date: 12/1/2005 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFIC POWER & LIGHT, dba PACIFICORP Service Quality Measures performance levels for 2006. Staff report for December 6, 2005 Public Meeting (Item No. CA5); filed by Bill McNamee. 
Date: 9/30/2005 Action:  ORDER  Getdocs  
  Order No:   05-1059 
  Description
Order No. 05-1059 signed by Becky L. Beier, Commission Secretary; DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR 2004 ACKNOWLEDGED AND ACCEPTED. Copies served 10/5/05 to ADMINRULE ELECTRIC service list. 
Date: 9/22/2005 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFIC POWER & LIGHT, dba PACIFICORP Service Quality Measures performance lines for 2004. Staff report for September 27, 2005 Public Meeting (Item No. 1); filed by Bill McNamee, Jerry Murray and Bob Sipler.  
Date: 12/10/2004 Action:  ORDER  Getdocs  
  Order No:   04-739 
  Description
Order No. 04-739 signed by Becky L. Beier, Commission Secretary; Disposition: 2005 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served to ADMINRULE ELECTRIC list on 12/15/04. 
Date: 12/3/2004 Action:  SUPPLEMENTAL APPLICATION   
  Description
In the Matter of PACIFIC POWER & LIGHT dba PACIFICORP Service Quality Measures performance lines for 2005. Staff report for December 7, 2004 Public Meeting (Item No. 3); filed by Bob Sipler. 
Date: 7/13/2004 Action:  ORDER  Getdocs  
  Order No:   04-383 
  Description
Order No. 04-383 signed by Becky L. Beier; Disposition: SERVICE QUALITY MEASURES PERFORMANCE FOR 2003 ACKNOWLEDGED AND ACCEPTED. Copies served 7/15/04 to AdminRuleElectric service list.. 
Date: 7/1/2004 Action:  SUPPLEMENTAL APPLICATION   
  Description
Staff report for July 6, 2004 Public Meeting (Item No. 2); filed by Bob Sipler. 
Date: 12/15/2003 Action:  ORDER  Getdocs  
  Order No:   03-739 
  Description
Order No. 03-739 signed by Becky L. Beier, Commission Secretary; Disposition: 2004 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served 12/19/03 to AdminRuleElectric service list. 
Date: 11/26/2003 Action:  SUPPLEMENTAL APPLICATION   
  Description
Staff report for December 4, 2003 Public Meeting (Item No. 1); Filed by Bob Sipler and Clark Jackson. 
Date: 7/24/2003 Action:  ORDER  Getdocs  
  Order No:   03-459 
  Description
Order No. 03-459 (UM 1003 and UM 918) signed by Commissioners Roy Hemmingway and Lee Beyer; Disposition: 2002 SQM Report Acknowledged; Reporting Requirement Modified. Copies served 7/28/03 to AdminRuleElectric service list. 
Date: 6/27/2003 Action:  SUPPLEMENTAL APPLICATION   
  Description
Staff Report for July 1, 2003 public meeting (Item No. 3); Filed by Bob Sipler and Clark Jackson (5/8/03). 
Date: 12/13/2002 Action:  ORDER  Getdocs  
  Order No:   02-870 
  Description
Order No. 02-870 signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2003 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served 12/17/02 to AdminRuleElectric service list. 
Date: 11/27/2002 Action:  SUPPLEMENTAL APPLICATION   
  Description
Staff report for December 3, 2002 public meeting (Item No. 1); filed by Bob Sipler and Clark Jackson. 
Date: 6/19/2002 Action:  ORDER  Getdocs  
  Order No:   02-404 
  Description
Order No. 02-404 signed by Becky L. Beier, Commission Secretary; Disposition: Service Quality Measures Performance For 2001 Acknowledged and Accepted. Copies served on AdminRuleElectric service list on 6/25/02. 
Date: 6/13/2002 Action:  SUPPLEMENTAL APPLICATION   
  Description
Staff report for 6/18/02 public meeting; Filed by Bob Sipler and Clark Jackson. (5/20/02). 
Date: 12/28/2001 Action:  ORDER  Getdocs  
  Order No:   01-1109 
  Description
Order No. 01-1109 signed by Becky L. Beier, Commission Secretary; DISPOSITION: 2002 Service Quality measures Goal and Revenue Requirements Reduction (Penalty) Lines Set. Copies mailed on 12/31/01 to following service list: AdminRule Electric. 
Date: 12/14/2001 Action:  OTHER FILING/PLEADING   
  Description
Staff Report for December 18, 2001 Public Meeting (Item No. 2). (dated 11/29/01). 
Date: 7/6/2001 Action:  ORDER  Getdocs  
  Order No:   01-559 
  Description
Order No. 01-559 signed by Commission Secretary Vikie Bailey-Goggins. DISPOSITION: SERVICE QUALITY MEASURES PERFORMANCE FOR 2000 ACKNOWLEDGED AND ACCEPTED. Copies served to general electric service list via mail 7/6/01. 
Date: 6/21/2001 Action:  OTHER FILING/PLEADING   
  Description
In the Matter of Service Quality Measures Oversight for PACIFICORP. Staff Report for June 26, 2001 public meeting, Item No. 3. (dated 5/15/01) 
Date: 1/2/2001 Action:  ORDER  Getdocs  
  Order No:   01-057 
  Description
Order No. 01-057--signed by Commission Secretary Vikie Bailey-Goggins. DISPOSITION: 2001 SERVICE QUALITY MEASURES GOAL AND REVENUE REQUIREMENT REDUCTION (PENALTY) LINES SET. Copies served on the general electric list via mail 1/4/01. 
Date: 12/13/2000 Action:  INITIAL (APPLICATION, COMPLAINT, PETITION)   
  Description
SERVICE QUALITY MEASURES FOR PACIFICORP. Staff Report for December 5, 2000 Public Meeting (Regular Agenda Item No. 2).