Docket Number	Docket Name	Company
UW 209	SUNSTONE WATER ET AL REQUEST FOR A GENERAL RATE REVISION	SUNSTONE WATER LLC (DBA HILAND)

Created Date	Comment Type	First Name	Last Name	Comment
1/14/2026 1:47:19 PM	Oppose Docket	William	La Follette	THE REUESTED RATE INCREASE PER ABOVE DOCKE REPRESENTS A 50% INCREASE IN OUR BILL. WHY SO HIGH. WHAT ARE THEY SW LLC GOING TO DO FOR SUCH A HIGH RATE INCREASE? THE PROPOSAL FOR OUR COMMUNITY WESTWOOD VILLAGE GOES FROM $48 TO $70. IS THIS TO IMPROVE QALITY, REDUCE THE SEDIMENT ETC. NO ONE ACTUALLY DRINKS THE WATER IN OUR AREA. i HAD TOO INSTALL AWHOLE HOUSE FILTER TO GET THE QUALITY TO A FIT TO DRINK LEVEL. mY PRE FILTER TURNS BRON AFTER ONLY A SHORT TIME PERIOD. THE LETTER WE RECEIVED DOES NOT INDICATE WHAT THE INCREASE WILL BE USED FOR. I AM OPPOSED TO THIS INCREASE.
1/18/2026 10:14:26 AM	General (Docket-Specific)			I am a customer of the Illahe Water system operated by Sunstone Water, LLC, and I am submitting this public comment regarding the proposed general rate increase. While I recognize that utilities must recover reasonable operating and capital costs, I am concerned that the proposed increase represents a very large percentage increase for customers without corresponding improvements to system reliability, public safety protections, or water quality oversight. The Illahe Water system does not appear to have backup power for its pump or other critical infrastructure. Power outages occur several times per year in this area, and when power is lost, water service is interrupted. As an essential utility, water service should remain available during foreseeable outages. In addition to drinking water and sanitation concerns, the lack of backup power raises serious fire-safety concerns. Continuous water availability is critical during wildfire season and emergency response situations, and interruption of water service during power outages presents a clear public safety risk. I am also requesting that the Commission consider water quality monitoring and transparency as part of this filing. Customers should have confidence that water quality is regularly monitored and independently verified. Municipal systems such as the City of Salem provide routine third-party testing and public reporting, and similar oversight should be expected when private utilities request substantial rate increases. I respectfully request that the Commission closely review whether the proposed rates are reasonable in light of current system performance, and whether approval should be conditioned on: • Required installation of backup power or equivalent reliability measures • Independent third-party water quality testing with regular annual reporting • Demonstrated capital improvements tied to service reliability and safety • Phased-in rate increases rather than immediate, full implementation Thank you for the opportunity to provide public comment.
1/18/2026 11:29:32 AM	Oppose Docket	Zane	Selbak	This water rate increase of 2X to 4X for 5/8” and 1” residential lines is absurd. The inflation and increases on consumer goods has been hard enough on families the last 5 years, but certainly not double or quadruple the price of essentials in one increase. Water is essential to survival and this money grab of an increase is disgusting. Our neighborhood is very frustrated by the letter and this filing. There should be a limit to annual increases on water rates.
1/19/2026 12:33:16 AM	General Comment			I strongly ask that this request for the exorbitant increase in water fees be denied. Our Illahe water rates increased 90% approximately 5 yrs ago and now they’re asking for an increase from $40.07 to $83.59. I have observed the company employees looking for the same water/sewer lids 5X on our property and each time they were unaware that anyone else had been here, all within a 2 month span. Please look at their proposed increases for each of the different categories and stop it from being approved. It is unreasonable. Thank you for your time. Sue Rende Customer on Illahe water Sent from my iPhone
1/19/2026 12:33:19 AM	General Comment			kanetenpas@packagingcorp.com. Dear PUC, I am writing to express strong opposition to the proposed large rate hike for Sunstone Utilities water services. The increase outlined in the January 12th, 2026 notification would place an undue financial burden on residents and businesses who depend on affordable and reliable water access. It is important to prioritize the economic impact on the community rather than the profits of utility providers. Raising rates due to NW Natural’s consolidation of water utilities and their decision to raise rates uniformly across districts seems unfair and potentially unlawful. The Public Utility Commission should protect citizens from such actions. The proposed annual revenue increase of $1,482,941 represents a 57.7% jump. The previous water district, Hiland Water, managed to provide water services while maintaining reasonable costs. Whereas some increase is understandable given rising expenses, a 5% increase would be more reasonable. Proposed hikes exceeding 18% appear excessive and driven by greed. NW Natural acquired these districts fully aware of their financials and now wields more influence than smaller districts had. I urge the commission to carefully consider the consequences of approving this rate hike and explore alternative solutions that balance infrastructure investment with water affordability. Thank you for your attention to this important matter. Sincerely, Kane Ten Pas
1/19/2026 1:11:38 PM	Oppose Docket	theresa	Swearingen	We are opposed to the rate increase as asked for by Sunstone Water LLC in the Docket #UW 209. Our water system is Helton Tracts. The OPUC approved a rate increase that started in 2023 under Docket #UW-190. Under this increase rate it was an increase of 57% for 2023 for us. From a flat base to a base plus usage. The request was for Infrastructure upgrades, however when the ice storm hit in 2024 we were out of water for a week, and no water was supplied by the utility. The current request is now for another increase for infrastructure upgrades, resulting in a revenue increase to 51%. However, nowhere in the docket am I seeing estimated cost for repairs. Just listing issues with each system. The increase request should have a timeline and which repairs, and estimated cost of repairs, not just a give them a blank check. In looking over the operating expenses, we see salaries and wages seem a bit high, as we only see 2 employees listed and the rest is outsourced. An increase of 170% for Contract Svs-Mgmt fees??? - over a 1000% increase in Federal income tax, as well as 400% for Oregon income tax. A 51% increase in revenue results in this much increase in taxes???? If granted our water system will increase 17% for just the base rate. We all know prices are going up, and it is hard to keep up with the increases, when wages and Social Security do not. We feel this large increase is unreasonable. Yes, they supply us with water, so what else can we do. We do hope that OPCU takes our concerns and the prior increase for our system into consideration. There needs to be some type of regulation to the % they are allowed to increase the rates to the users.
1/20/2026 1:24:21 PM	Oppose Docket	Dan	Bridges	They are raising rates to pay for acquisition. If they can't afford to pay for the company outright they should not have bought it.
1/23/2026 2:50:23 PM	General (Docket-Specific)	Mark	Mendonca	This comment was submitted via email and included an attachment. Because our public comment system cannot process attachments, a full version of the comment has been docketed and can be accessed in the “Actions” tab in eDockets.
1/26/2026 11:53:10 AM	Oppose Docket	Thelma	Hall	We are renters at this current college park address, we have lived here since 2014. Since then our rates have gone from 35.00 (that may not be correct but close) to what we now pay at 62.50 a month. Most of these increases have been in the last 5 years. The last one to 62.50 was to facilitate building a new pump house, if I am remembering correctly. The water has a high level of manganese and causes buildup around the faucets, in the toilet tanks, in the dishwasher, and washing machine. We drink filtered water. Long story short, many increases have not resulted in better water, or service. We have had to boil water twice in the last two or three months and water pressure fluctuation is the norm. Now another increase? How does Sunstone justify another MAJOR increase?
1/26/2026 3:37:15 PM	Oppose Docket	David	Fiskum	In response to the water rate increase proposals imbedded in Oregon Public Utility Commission docket UW 209, I write to express strong opposition to such a huge increase in water costs with no readily apparent documentation. I do so as a representative of a household served by Hiland Water in the Illahe area in Salem, Oregon, which appears now to be part of Sunstone Utilities, or Northwest Natural Water, or both. [However, I add that, in a letter from Sunstone, the name Hiland is not mentioned. Instead, the name Illahe is used in what could be a reference, however inaccurate it is, to Hiland.] As a payor, the proposal creates shock for at least two reasons: • There is no rationale contained in the proposal other than for the new owner of Hiland and about 25 other systems to make more profit. A letter we received from Sunstone says this: “The new rates will increase the utility’s total annual revenues from $2,771,938 to $4, 370,932.” Advocating for more profit is no reason to approve increases in this magnitude. • We understand that Sunstone claims that one rationale for the huge increase is to enable what I would label as “consistency.” The letter from Sunstone puts it this way: “The consolidated Sunstone Utilities are proposing a unified revenue requirement for all of the Utilities based on a consolidated rate base, income statement, and cost of capital.” This applies to all the small systems within Sunstone. Again, consistency is no reason to approve increases, given that each of the involved water systems is so different from any other as they serve various clients in urban and rural areas. As a person who has been involved in Oregon government for more than 40 years, my expectation is that PUC investigators and the three-member Commission will take a hard look at the proposal to make sure that increased rates are rooted in increased expenses of providing water service, not just more profit or the strange word “consistency.” I encourage the hard look. I also would ask that my name be added to the mailing list for those interested in when public hearings on this rate increase proposal are set by the PUC. Thank you for your consideration. David Fiskum 3621 Augusta National Drive South Salem, Oregon 97302 Cell phone: (503) 544-8625 E-mail address: davef@cfmsalem.com
1/28/2026 12:10:46 PM	Oppose Docket	Ryan	Hazelbaker	January 28, 2026 Oregon Public Utility Commission RE: OPUC Docket UW209, Sunstone proposed rate increase Submitted via website Please consider this my response to the proposed water rate increase that is included in the Oregon Public Utility Commission Docket UW209. As a rate payer in the Sunstone/Hiland Utilities region, I am opposed to this dramatic increase in water costs with no definition or documentation to support the increase. It is my understanding that Sunstone Utilities is affiliated with NW Natural, although this has not been made clear in communications to rate payers. This proposed increase has been described as simply to increase profit to the parent company. Sunstone has stated, “The new rates will increase th utility’s total annual revenues from $2,771,938 to $4,370,932.” To propose a rate increase of close to 100% simply for profit (however honestly stated) is not an adequate reason to impose this large of an increase on rate payers. Sunstone has stated they need consistency in their rates across the many small utility companies they have purchased. What has not been stated is any improvements made to services or improvements to rate payers. It is unreasonable to ask rate payers to simply accept an increase of this magnitude simply to increase profits of a parent company who is not investigating any of the actual needs of their rate payers who come from a diverse range of urban and rural areas. We look forward to the Oregon Public Utility Commission investigating this proposal carefully and seeking input from affected rate payers as they weight this proposed. Increases in rates should be related to the expense of providing water service, not simply more profits. Please keep me updated on the public hearings on this rate increase as they are scheduled by the PUC. Thank you for your consideration Ryan Hazelbaker 3562 Augusta National Drive S Salem OR 97302 Email: ryanhazelbaker5@gmail.com Mobile: 503.559.4481
1/29/2026 12:33:53 AM	General Comment			Good afternoon, In response to the water rate increase proposals imbedded in Oregon Public Utility Commission docket UW 209, I write to express strong opposition to such a huge increase in water costs with no readily apparent documentation. I do so as a representative of a household served by Hiland Water in the Illahe area in Salem, Oregon, which appears now to be part of Sunstone Utilities, or Northwest Natural Water, or both. However, I add that, in a letter from Sunstone, the name Hiland is not mentioned. Instead, the name Illahe is used in what could be a reference, however inaccurate it is, to Hiland. As a payor, the proposal creates shock for at least two reasons: * There is no rationale contained in the proposal other than for the new owner of Hiland and about 25 other systems to make more profit. A letter we received from Sunstone says this: “The new rates will increase the utility’s total annual revenues from $2,771,938 to $4, 370,932.” Advocating for more profit is no reason to approve increases in this magnitude. * I understand that Sunstone claims that one rationale for the huge increase is to enable what I would label as “consistency.” The letter from Sunstone puts it this way: “The consolidated Sunstone Utilities are proposing a unified revenue requirement for all of the Utilities based on a consolidated rate base, income statement, and cost of capital.” This applies to all the small systems within Sunstone. Again, consistency is no reason to approve increases, given that each of the involved water systems is so different from any other as they serve various clients in urban and rural areas. As a person who has been involved in Oregon government for more than 40 years, my expectation is that PUC investigators and the three-member Commission will take a hard look at the proposal to make sure that increased rates are rooted in increased expenses of providing water service, not just more profit or the strange word “consistency.” I encourage the hard look. I also would ask that my name be added to the mailing list for those interested in when public hearings on this rate increase proposal are set by the PUC. Thank you for your consideration. Dave ***************** David Fiskum 3621 Augusta National Drive South Salem, Oregon 97302 Cell phone: (503) 544-8625 E-mail address: davef@cfmsalem.com
1/29/2026 12:33:55 AM	General Comment			Dear Oregon Public Utility Commission, I am a Sunstone Utility - Illahe Water customer. They have requested a rate change to consolidate their rate schedules. This increase will more than double our rates and should not be granted. The level of increase to our rates is not fair and reasonable. Thank you for your consideration, Ann Emry 3854 St. Andrews Loop S. Salem, OR 97302
2/2/2026 5:19:20 PM	General (Docket-Specific)	Jerry	Hubbard	A recent mailing from Northwest Natural Water, owner of Sunstone Water, owner of previous Hiland Water, has indicated they are applying for a rate adjustment on their water delivery. As a home owner at Illahe Hills, previously under Hiland Water, the only upgrade planned is an installation of a back up generator to supply water pressure in the event of a power outage. The filers indicate they would like an average 51% increase in the water rates, but our rates buried in the proposal would increase 400-500%. Additionally, the filers indicate there have been times of elevated lead levels in our water, without an indication of how this might be ameliorated in the future. I wish to draw the PUC's attention to these matters. Respectfully, Jerry L. Hubbard, 3361 El Dorado Loop S, Salem, OR 97302 Cell 503-569-2048
2/3/2026 12:33:37 AM	General Comment			Dear Oregon Public Utility Commission, I am a Sunstone Utility - Illahe Water customer. They have requested a rate change to consolidate their rate schedules. This increase will more than double our rates and should not be granted. The level of increase to our rates is not fair and reasonable. It is very difficult to understand why such a steep increase is requested by Sunstone Utility. Thank you for your consideration, Denise Croy 3542 Deerfield Ct S Salem, OR. 97302
2/6/2026 12:33:10 AM	General Comment			Dear Oregon Public Utility Commission, My family and I are Sunstone Utility - Illahe Water customers. Sunstone has requested a rate increase, which we believe is entirely unreasonable and unrelated to their actual operating cost for providing water to its customers. The request appears to have been based on the costs of not only providing water to its customers, but surely providing a return on the purchase price paid to the acquired water company, Illahe Water in our case, along with many other smaller water companies. Our rates should not be dependent on costs related to any acquisition premium that the current owner has paid to acquire our water system. We have no choices for other providers. The utility operator/owner has a monopoly with customers who have no choice in providers. We depend on the PUC to protect customers and to assure fairness of rates. On behalf of our family and fellow customers, I respectfully urge the PUC to set the water rates based on the actual costs of operating the specific water system involved without any consideration of acquisition premiums that were paid by the current owners of the various water systems involved in this case. Thank you for your consideration in this matter. Jim and Chane Griggs 3896 St. Andrews Lp S Salem OR 97302 https://s-install.avcdn.net/ipm/preview/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif Virus-free.www.avast.com
2/9/2026 4:37:14 PM	Oppose Docket	Lorne	Yudcovitch	This comment was submitted via email and included an attachment. Because our public comment system cannot process attachments, a full version of the comment has been docketed and can be accessed in the “Actions” tab in eDockets.
2/11/2026 6:16:49 PM	Oppose Docket	James	DeCamp	Dear PUC Commissioners, I’m a customer of Salmon Valley—soon Sunstone Water—in Welches, zip 97067. Back in 2023 they hit us with a nearly 100% rate jump. Bills doubled overnight. They promised every cent would clear the rust out—yet I occasionally still get brown water, and many neighbors have it way worse, day after day. That’s ridiculous. It’s under two years since the last one, and Oregon’s HB 3179—the FAIR Energy Act—flat-out warns against this churn. PGE pulled 18% then 16% quick; you dialed it back after folks yelled. Do it again. Prove it: where did the 2023 money actually go? If the pipes and treatment aren’t fixed after that cash infusion, approving another hike just rewards failure. And let’s be real—there’s a ton of short-term rentals up here. They won’t complain about thirty percent more, but we locals do. We pay on time, we drink the water, we fix the toilets. Please deny this request outright. Thanks for reading. I’ll be watching the hearing if you set one. Jim DeCamp
2/12/2026 4:37:54 PM	Oppose Docket	marie	lauterbach	This again ? Seriously ? We just spent over 4 thousand dollars for a entire home filtration system because our water is so bad (i have pictures and receipts) My husband and I have been very vocal about the "Quality" of this water , In 64 years of my life I have never lived in an area where the water was so bad, 8 states between my husband and I . This home was built in 2017 , since then we have had 2 water heaters , changed out all of our faucets , the kitchen 3 times and our washer new in 2017 and the shower heads because of this horrible water. And my husband had kidney cancer and has dementia , High Manganese and other stuff in this toxic water , also three dogs had mast cell cancer , one died . You said ya bought a new truck last time, I live up here I don't see no new truck , a new computer system that apparently can't notify its customers of anything going on with the water. And as I can see on documents one well has an unfixed crack and another sits on a well fertilized Golf course. And we pay the taxes for these companies. You know what I see ? Money being raised to acquire more companies for control of the water , That's what you want instead of providing decent water , this isn't safe . We won't drink it or cook with it . I've had to go to my Dr for a rash that comes and goes. It just doesn't look bad it IS bad. Also every time you go out of compliance you they don't release past records when they go back in compliance the fine is paid and none of us know why. Also your clean water report on the website is from 2024 its now 2026 just a reminder . I seriously remember in times past where the PUC stuck up for citizens , apparently everything has a price . We've paid ours . I oppose this
2/12/2026 4:42:54 PM	Oppose Docket	marie	lauterbach	This again ? Seriously ? We just spent over 4 thousand dollars for a entire home filtration system because our water is so bad (i have pictures and receipts) My husband and I have been very vocal about the "Quality" of this water , In 64 years of my life I have never lived in an area where the water was so bad, 8 states between my husband and I . This home was built in 2017 , since then we have had 2 water heaters , changed out all of our faucets , the kitchen 3 times and our washer new in 2017 and the shower heads because of this horrible water. And my husband had kidney cancer and has dementia , High Manganese and other stuff in this toxic water , also three dogs had mast cell cancer , one died . You said ya bought a new truck last time, I live up here I don't see no new truck , a new computer system that apparently can't notify its customers of anything going on with the water. And as I can see on documents one well has an unfixed crack and another sits on a well fertilized Golf course. And we pay the taxes for these companies. You know what I see ? Money being raised to acquire more companies for control of the water , That's what you want instead of providing decent water , this isn't safe . We won't drink it or cook with it . I've had to go to my Dr for a rash that comes and goes. It just doesn't look bad it IS bad. Also every time you go out of compliance you they don't release past records when they go back in compliance the fine is paid and none of us know why. Also your clean water report on the website is from 2024 its now 2026 just a reminder . I seriously remember in times past where the PUC stuck up for citizens , apparently everything has a price . We've paid ours . I oppose this
2/13/2026 7:26:16 AM	Oppose Docket	James	Robinson	Dear Commissioners, I am writing to express my strong opposition to any proposed water rate increase by NW Natural Water or Salmon Valley Water Company. A 100% rate increase—particularly on the heels of a previous increase of similar magnitude—is unreasonable, unsustainable, and deeply harmful to the residents who depend on these services. Water is an essential, nonoptional utility. Residents cannot reduce or eliminate usage to offset dramatic cost hikes. Many households, including seniors, disabled residents, and others living on fixed incomes, are already struggling to keep up with rising costs of living. Groceries, housing, insurance premiums, and energy rates have all increased exponentially in recent years. Adding another steep water rate increase would further strain families and seniors who simply cannot absorb additional financial pressure. A doubling of rates once is difficult; a second doubling in such a short period is outrageous and grossly disproportionate to the service provided. Customers have not seen improvements in infrastructure, service reliability, water quality, or customer support that would justify such an extreme jump. These increases appear to place corporate financial goals above community well-being. And may I add that the water provided is regularly substandard and may not meet health standards. The water company must stop blaming the Hoodland Fire Department for delivering a brown, sediment-laden, appliance- and household-item-damaging commodity. Not to mention the potential health issues. I urge the Commission to reject this proposed rate increase and to conduct a thorough review of NW Natural Water’s and Salmon Valley Water’s financial justification and operational practices. Although private companies, NWN and SVWCo, provide utilities to the public and must remain accountable, transparent, and fair—especially when ratepayers have no alternative provider. Thank you for your time and your consideration of this important matter. I respectfully request that the Commission prioritize the needs of Oregon residents and protect us from excessive and unjustified rate hikes. Sincerely, James Robinson – Welches
2/13/2026 7:32:08 AM	Oppose Docket	James	Robinson	Dear Commissioners, I am writing to express my strong opposition to any proposed water rate increase by NW Natural Water or Salmon Valley Water Company. A 100% rate increase—particularly on the heels of a previous increase of similar magnitude—is unreasonable, unsustainable, and deeply harmful to the residents who depend on these services. Water is an essential, nonoptional utility. Residents cannot reduce or eliminate usage to offset dramatic cost hikes. Many households, including seniors, disabled residents, and others living on fixed incomes, are already struggling to keep up with rising costs of living. Groceries, housing, insurance premiums, and energy rates have all increased exponentially in recent years. Adding another steep water rate increase would further strain families and seniors who simply cannot absorb additional financial pressure. A doubling of rates once is difficult; a second doubling in such a short period is outrageous and grossly disproportionate to the service provided. Customers have not seen improvements in infrastructure, service reliability, water quality, or customer support that would justify such an extreme jump. These increases appear to place corporate financial goals above community well-being. And may I add that the water provided is regularly substandard and may not meet health standards. The water company must stop blaming the Hoodland Fire Department for delivering a brown, sediment-laden, appliance- and household-item-damaging commodity. Not to mention the potential health issues. I urge the Commission to reject this proposed rate increase and to conduct a thorough review of NW Natural Water’s and Salmon Valley Water’s financial justification and operational practices. Although private companies, NWN and SVWCo, provide utilities to the public and must remain accountable, transparent, and fair—especially when ratepayers have no alternative provider. Thank you for your time and your consideration of this important matter. I respectfully request that the Commission prioritize the needs of Oregon residents and protect us from excessive and unjustified rate hikes. Sincerely, James Robinson – Welches
2/13/2026 8:21:41 AM	General Comment	Douglas	Saldivar	NW Water DBA Salmon Valley Water has not realized its promises to our community to drill a new well that could rid our community of the high iron content water we currently receive. I understand that businesses need a reasonable profit for providing their service/product. However, all businesses also has an obligation to furnish a quality product. If Salmon Valley Water were not a monopoly in our community, it would not be in business. Any rate increase granted to Salmon Valley must include an order from the PUC that they improve the quality of their water. This could mean a new well or perhaps water filters on our meters. Filters could be inspected or cleaned during the meter reading process. The iron rings around our toilets, sinks and other appliances are detrimental to the value of our homes. Salmon Valley Water must improve water quality as a condition for any rate increase.
2/13/2026 9:04:20 AM	General Comment	MISTY	Allen	Public Comment – Docket UW 209 I live in the Cedars community in Welches, Oregon. My name is Misty Allen, and my husband, Cary Allen, is a disabled U.S. Army veteran. Like many people in our community, we live on a limited and carefully managed household budget. The Cedars is largely made up of retired residents, seniors, and working families who do not have large or flexible incomes. The proposed increase in Docket UW 209 would create a serious financial burden for our household and for many of our neighbors. A base charge of $100 per month for a standard residential meter, with no water usage included, combined with significantly higher usage rates, makes basic water service increasingly unaffordable for a small rural community like ours. For a typical two-person household using approximately 4,000 gallons per month, the bill would increase by about $50 per month. For retirees and fixed-income households in particular, this is not a small increase — it directly affects our ability to pay for basic necessities. I respectfully ask the Commission to carefully consider the affordability impacts of this proposal on retired residents, veterans, and working families in the Cedars community, and to determine whether there are more reasonable and balanced alternatives before approving such a large increase. Thank you for the opportunity to submit this comment. Misty Allen Welches, Oregon
2/13/2026 9:06:26 AM	Oppose Docket	James	Winchester	I strongly oppose these rate changes. How at a time like this when so many of us on fixed incomes such as the elderly, are we able afford this? It was hard paying the amount we pay now and you want to almost double the price for water??? This will have a very negative effect on whole communities without improving our water quality one bit. DON’T ALLOW THIS INCREASE
2/13/2026 12:01:00 PM	General Comment	Clair	Jones	Our Water bill now is $85 per month. Please consider another $50 raise is going to stretch budgets to the breaking Point. Thank you
2/13/2026 12:26:37 PM	General Comment	Carla	Allen	As a gold star spouse, these rates that keep going up is a real burden on my budget. We do not get raises to match all the rates that keep going up. This water company just got two rate raises in as many years. When does it end?
2/13/2026 1:45:37 PM	General Comment	Jordan	Landstrom	My family and I currently are serviced by Salmon Valley Water Company and have been notified of an approximately 50% rate hike after a 100% rate hike in 2003. This rate hike would place my family and I at extreme risk of being forced out of our house do to cost. The current service provided by Salmon Valley has already placed my family at health risk as they have been routinely servicing brown dirty water to my house. I have already had to invest in an extra filter to insure my kids do not get sick. The water that they are providing has also run the risk of damaging water appliances due to the high dirt content. I do not understand how this company can justify a rate increase when they are not providing proper services with the rate we pay.