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Docket Number Docket Name Company
RE 171 PACIFICORP'S ANNUAL RELIABILITY REPORT PACIFIC POWER
Comment Number Created Date Email Received Date Company Name Comment Type Source Type First Name Last Name Email Nearest City Comment
RE 171-1 11/3/2024 7:02:54 PM PACIFIC POWER General Comment Web Jo Jeffries MALIN Today ( 11-3-24) I experienced three "glitches" that cost me a minimum of 15 minutes each to fix my clocks, restart my iron, wait at least 5 min. each time to reconnect my internet, and restart my dryer for my wet clothes. Yesterday, there were two 'glitches'. On 10-28-24 there was 1, on 10-25-24 there was 1 on 10-24-24, shall I go on? Today, I estimated each 'glitch' cost me a minimum of 45 minutes for today. That is almost an hour of aggravation and the realization that Pacific Power is unreliable. You may think a small (in time) 'glitch' if ok, but, it is no ok with me. I want to know what you all are doing about this. I live in Malin and can't believe other people aren't upset about this. In my opinon Pacific Power is unreliable and uncaring about the service I pay for. Since I have moved to this area (August 2, 2024) I have experience no less that 11 outages that last anywhere from 6 hours to 15-30 seconds. I am tired of these interruptions in my daily and work life. I pay for this service. And, don't tell me that it's a bird on the wire. I want to know what you are going to and when are you going to give me reliable, consistent service! Also, I think I am due a rebate in my bill eveytime this happens. If i ran a donut shop and you paid me in advance for one. When I told you sorry you can't have one today, wouldn't you expect a refund?? I would like a response to this comment.